Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Good

I stayed at Hotel Aay Kay in Amritsar for one night, and overall, it was a good experience. The hotels location is very convenientjust near the railway station, which makes it ideal for travelers. The room was spacious and comfortable, and considering the price, it was definitely value for money. The staff was polite and helpful, which added to the comfort of the stay. Some areas like cleanliness and a few amenities could be improved, but for a short stay, its a solid budget-friendly option. Id recommend it to anyone looking for a decent place to stay near the railway station.

We stayed here for 2 days during our visit to Amritsar. The hotel manager was very cooperative. Location: This hotel is very close to the Amritsar Railway Station Main Gate, within walking distance if you have less luggage. We stayed here to catch an early morning train to Delhi and managed to get an auto at 4:45 AM from the hotel to the station, as we had some luggage. Accessibility: You can reach the Golden Temple by catching an auto for ₹100 from the hotel. The location of this hotel is really good. Service was also good in this hotel.

Value for money. Location is great. Adjacent to Amritsar Railway Station and only 2.5 km away from the Partition Museum. The road in front leads toward one of the vibrant parts of the city passing by the Sarovar Premiere. It's an experience to walk through the lanes and roads of the old city to the new city. The behavior of the staff is courteous and helpful. Services were prompt. The bathroom of my single-occupancy room was a bit small, but absolutely manageable, considering the tariff of the room.

Book Room Through Cleartrip in well advance Call same day for clarification if you received Booking or not first they told to they don't have booking, call to Cleartrip after calling Cleartrip in five minutes they confirmed it is booked on my name. I reached hotel one day later in morning & check in smoothly.After Checked in tripple Bed room found Room is average After putting Beggage don't have enough space & no proper ventilation in room As it is air conditioning room.They have put used Lienen on Bed after Requesting they have change it as I found Hair Every where on Bed.Booked with Breakfast & dinner so food is with limited option but good in taste.Next day when we have checkout that day we visited golden temple & it is famous Khalsa day we went temple & it was crowded. we went temple5:30 thinking we will come before Breakfast timing.But we completed Puja At 10:45 & after some time got call from day time Manager query to when we are going to checkout.i told if possible pls Extend the stay as we checked in one day later & we have not taken dinner & Breakfast one day.But he same Denied & told guest is waiting & told to come back early.He ready to give room at some reduced amount for extra hour which is equal two third of room rent.we reached 12 clock & & told we will check out.He is told Cleartrip is not authorised seller of my Hotel i am given you Room that is Like favour for me.So i told if your hotel is not authorised to sell by Cleartrip then you should take legal action against them or you should not me Allow to check in i have gone in some other Hotel.Finally we have checkout at 1 clock He told my spouse to keep Beggage if required but in Bitter mood I same Denied.Over all not a good Experience Day manager/ Contractor should Behave properlywith customer .we not going free to stay if you have issue pls don't Booked room from third party How they can sell your room without your permission.

Very bad experience cheque in time

Hotel staff were non cooperative they don't even bother for guest request/service

Extremely rude behavior from the hotel staff. They directly refused to provide some spoons and plates since we didn't order food from their hotel. Spoon and plate was needed for eating fruits which was not in the menu. I would suggest not to use this hotel. EDIT : Hotel staff is now accusing us. I never said I'll use those utensils for eating the food I ordered. I already had cutlery from hotel. We needed it fruits since one of us was sick. And about giving us accommodation. We booked for 3 and that room was the best you could provide with 3 occupancy. So don't give me shit. I think that's what you can give being a shitty hotel.