Checked in around 3 am with out any issues. Had work in sagar Appolo hospital which is exactly opposite to this hotel.

Overall experience is

I stayed in this hotel on Jan 24, and my overall experience was nice. We had arrived late. There are a few things which I would like to mention. The hotel is at cross roads and there are nice options to have food, which was good. Jayanagar 4 is just 2 km, so you can walk or take an auto. The rooms were nice, a bit spacious, neat and clean. The hotel reception is situated on the 2nd floor so you have to take a lift or stairs. The person at the reception was less friendly and too serious whenever we had a conversation on the first day. We are paying for our stay, not staying for free, so there needs to be some good ethics for talking he shouted to the 1.5-year-old kid when she was playing in the hotel area. we do understand the privacy of the other guests, but shouting at a kid is not making any sense. Later, he started talking normally on the next day. Guests will choose the same hotel if the staff behavior is a bit friendly or a smile, while you talk, will not cost you. Apart from that, we liked the rooms and location of the hotel as we can easily take an auto or bus to go anywhere in the city.

Very disappointing experience. It was a complete waste of money. The service was poor, the staff was not helpful, and the overall stay did not meet expectations. I would not recommend this lodge to anyone.

I booked a room for a family friend. This is a couple with 3 kids, all minors. I spoke to the staff and asked them to give the couple an extra mattress so the kids can stay with parents and we were willing to pay extra for this service. However, the staff disagreed and said they do not have an extra mattress facility. I mean which hotel doesn't have it. I was still cool as they said you can see the room and if you feel all can adjust in the king size bed, you can pay. The rooms were occupied so he asked me to come the next day. I agreed. Then I get a text saying I haven't paid advance and if I don't do that immediately, my booking will get cancelled. I called the hotel staff but they didn't answer so then I called Fab support. It was a horrible experience talking to them and making them understand my situation. The questions that came were how 3 kids. Are they their own and stuff like that. Why can't a couple have 3 kids. Is that an offence??? I apologized to the guy as this couple didn't do family planning or as they did not consult him before having the 3rd kid. Then he tells me kids can stay with parents, they will provide extra mattress. I said pls make sure the hotel agrees as I didn't want any last minute confusions. Then he tells me I need to pay for kids over 8years. I said I never said no to that. I am all in to pay extra. Then he says they can't entertain this as per hotel policy. When I ask more details he tells me he wasn't able to connect to the hotel and was making assumptions. He created a mess on the call and on asking for manager disagreed for that too. The experience was so bad I cancelled the booking and went for another hotel. So many policies that change every now and then and no one aware of these. When asking were the policy is stating this, they panicked. As per Fab support, the hotels under Fab has different policies for each hotel. The hotel can decide on what their policies can be and how they want things to be. I really liked this place and always referred this to people but henceforth...sorry. it's a big NO. Bad bad very bad experience

Subject: Feedback Regarding Recent Stay at FabHotel GRK Comforts, Bangalore Dear Team, I recently stayed at FabHotel GRK Comforts, Jayanagar, with Booking ID: VF45UZ. Unfortunately, my experience was far below expectations. Here are the major issues I faced during my stay: 1. AC was not working, making it extremely uncomfortable. 2. Handwash was not provided in the bathroom. 3. TV was not functioning properly. 4. There were blood stains on the bedsheet and the blanket was full of dust, which was highly unhygienic and unacceptable. For your reference, I have attached photos highlighting these issues. This is the second time I have encountered such problems with the FabHotel franchise, which is deeply disappointing. Considering the 1562 I paid, the quality of service felt more comparable to budget options like OYO rooms at 500. Such experiences are eroding the reputation of FabHotels, much like OYO has suffered due to poor room service and substandard maintenance. I strongly urge you to address these issues seriously to retain your customers trust. Given my experience, I am now considering competitors like Goibibo, MakeMyTrip, or Booking.com for future bookings. Looking forward to your response and an assurance that corrective actions will be taken.

Firstly, Fab hotels is the worst. They only respond when you have to book a room. They speak to you very nicely but once you pay the amount you can forget talking to them ever again. We faced an issue with the booking and tried contacting customer service but no, they do not even pick up the phone and you just can’t reach them as your number is already saved under booking hence our issue was not resolved .Also, I don’t really know how this place has 4 stars! First of all it’s definitely not a 3 star hotel. It’s very basic as in; the mattress and bedding are alright but you find that all the bathroom fixtures are not working properly. Health wash, shower,taps, everything has some issue or the other. Also no amenities in the bathroom except for 1 small bottle of shampoo and 2 towels. Not even soap! And also, when it rains water comes into the room(suite room). The exterior photos are also taken in way that the actual location is not visible. It is right on the road with parking in a narrow parking lot or the road. It is alright if you are looking for a budget hotel with location convenience but it is definitely not on the luxurious side. The owner/manager was quite helpful though and spoke pleasantly.

I recently stayed at FabHotel Shakti Suites and it was one of the worst hotel experiences I have had. The condition of the room was completely unacceptable for a paid stay. The walls were damaged and peeling, there was visible mold and dirt in multiple places, and the overall hygiene level was extremely poor. The attached photos speak for themselves. Despite raising concerns, the response from the hotel staff and receptionist was unhelpful and unprofessional, showing no sense of responsibility or urgency to resolve the issue. I am shocked that FabHotels lists this property without proper quality checks, as it does not meet even basic cleanliness or maintenance standards. For the price paid, this is absolutely not worth it. I strongly advise FabHotels to inspect this property immediately and take corrective action, and I recommend travelers to avoid staying here until it is properly renovated, cleaned, and guest service is improved.

I went with my family and I had a really shady experience that I had to leave the premises immediately. I had booked for 3 days June 16 to June 19. I happened to checkin on June 17 12 PM and checked out within 15 minutes of checkin due to the bad state of the hotel. The hotel was so rusty and cleanliness was really bad. It didn't look like a 9.1 rated hotel in Booking.com. I spoke to the hotel owner and asked him to cancel, 17-19 booking and I'm ok to pay for 16-17 booking, he mentioned that I speak to FabHotels customer support as the booking was made via it. I tried reaching out to customer care multiple times, however the options it states does not state this booking at all, so hence feeling helpless and reaching out to you on mail. The Amount total paid is 6195 for 3 days. Please do the needful as me and my family has to rush out of hotel for facing this bad experience.

Most amenities in our room were not working. TV was not working, Split unit was stuck at 17 and even the phone handset had wires falling off each time you picked it up. Linen was not changed till we demanded and there was no refurbishing of toiletries like hand soap. The commode was washed maybe thrice for the entire 14 days that we stayed. The cleaners just came splashed water and left. Wifi was a headache. In the end, we just shared hotspot after giving up on the hotel wifi. There was no drinking water and when we asked they gave us one bottle. We were told to buy water after that. There was no complimentary coffee/ tea sachets as is available in other hotels. We were even asked to go and buy the mosquito coil or whatever ourselves. Breakfast was the most disappointing affair. There was no spread and if you order more than one paratha (actually a chappati) we had to pay. Coffee was barely a mouthful and when we ordered another cup we were charged for it. I only continued here because of the proximity to the Ayurveda Centre for which I had come to India. Treebo they said, was your sister concern so I refrained from going to another bad hotel and somehow pulled along. Last week I stayed in the Treebo in Lucknow. It was a normal experience like in all hotels worldwide. The breakfast had different arrays and coffee/ was available without extra charge during breakfast of course. The rooms had all the facilities your hotel lacked. I am very disappointed with my stay in Fab Oriental and I would not recommend it to anyone. There is nothing Fab about it