Our stay at The Westin Plaza was absolutely incredible! From the moment we checked in, the staff, especially [mention a name if you remember, were incredibly welcoming and attentive. Our room was spotless and the Heavenly Bed was a dream to sleep in. We also loved the spectacular views from the rooftop bar and the delicious breakfast buffet. The hotel's commitment to excellence is evident in every detail, and we cannot wait to return. A truly 5-star experience.

Good levels of comfort and cleanliness. Staff almost overhelpful!!

My stay at FabHotel De Sivalika was truly enjoyable. The hotel's clean rooms, friendly staff, and convenient location made my trip to Howrah a memorable one. I would highly recommend this hotel to anyone looking for a comfortable and hassle-free stay in the area.

Room quality & accommodation did not matching without webportal photograph.

The reception hospitality was really good. I don’t know neither Hindi nor Bengali but the person in reception helped speaking in English. The room service was good with the staff gave water bottles as needed, brought the vegetarian food after ordering and sprayed air perfume when asked. Only problem was fan which we couldn’t operate in medium speed and the AC which functioned only with temperature less than 22. The bed sheet could smell better. These are the things to be taken care by hotel management. The stay was peaceful with so great proximity to Belur Math.

The rooms amazingly spacious! The billing was super fast, the check in process also.

The hotel looked good in photos, though Google reviews were mixed, so I decided to try it. Unfortunately, my experience was closer to the negative reviews. On arrival, I was shown multiple rooms – all had a damp, unpleasant smell, some had just been painted and the fumes hadn’t dried, making them unsuitable. I was travelling with my 68-year-old father, so staying in such conditions for 3 days was not possible, especially after paying a premium. After I raised my concern, the staff showed me another room. It was slightly better but still far from clean. Bigger rooms had stained, moldy sofas, the commode wasn’t properly cleaned, and the TV didn’t work until they replaced a broken remote. The staff kept repeating that they were giving me a “big room complimentary,” but honestly, I would have preferred a smaller, clean room instead. The only positive was that the staff were polite and tried to help, but the overall standards of maintenance, hygiene, and facilities were well below expectations. Sadly, I will not be choosing this hotel again and hope the management addresses these issues seriously.

Booked a stay with @FabHotels – app showed property just 700m from Kolkata Railway Station, but it’s actually 12 km away. Clear case of misleading info! Refund still pending. If not resolved in 24 hrs, I’ll move to Consumer Court. #FabHotels #ConsumerRights #Refund

Extremely Disappointing Stay – Not Worth ₹1113 This was one of the worst hotel experiences I’ve ever had. The room was dirty and clearly not cleaned before our arrival. The bathroom was in a terrible state — the drainage was open and water flowed out through a pipe, making it completely unhygienic. The geyser didn’t work, and the bathroom had a strong foul smell, making it impossible for us to even take a bath. One side of the window was missing, which meant the room was open to the outside all night. The AC was not working, and there was no water service provided. The only amenity was a tiny 2g soap — nothing else. The blanket was also unclean and smelled bad. Overall, nothing about this stay was satisfactory. Everything was disappointing, including the unfriendly and unhelpful staff. Not recommended at all.

Fab Hotels i seen this name and i booked and i don't know what SOP they have for cleaning and maintenance of their hotel. They don't have any basic needs like water in the washroom. bAnd the person in reception said simply this is small hotel why you booked here i will suggest no one should book their accommodation in this property