we have include commendations on staff attentiveness, well-maintained facilities, and convenient locations. '' the rooms were very comfortable" "The front desk staff is exceptionally helpful and accommodating". "The room are well equipped and comfortable".

I have a bitter experience while leaving the hotel. Today morning at 4 am while checking out it was heavily raining and it was very difficult to cross over to the road to catch the taxi for airport as the ground between the hotel and the road was full of slush and water. I had to cross over through knee deep slush water to catch the taxi. I had to travel through out wearing smeared shoes and pants. If there is no proper access to the hotel from the road , it will be very difficult during rainy season.

Being a hotelier by profession, I know the hotel operations in detail. I am glad that I chose this property. The facilities were great and service was great too.

Mixed Experience – Helpful Staff but Unjustified Extra Charges We recently stayed at Hotel Prakash Inn after a long 700 km journey from the South. While the hotel itself was decent and the service boys were extremely helpful—especially Mohsin, who went out of his way to assist us throughout our stay—our experience started off on a sour note. Upon arrival, we were charged ₹500 extra per room for an early check-in, even though the owner wasn’t around and it was the receptionist’s decision. Despite explaining our exhaustion from traveling such a long distance, the receptionist insisted on the charge. We paid it simply because we were too tired to argue further. Other than that, the stay was comfortable, and the staff (apart from the receptionist) were courteous and attentive. I would recommend the hotel for its service team, but management should reconsider how they handle early check-ins, especially for guests arriving after long journeys. The hotel Rooms need a bit of paint and the new linens or washed linens every time for a new check in

I booked a stay here for 24hrs by calling on Fabhotels helpline number.. The agent Sandeep +91 99918 51853 helped me booking my stay and i paid 500 advance also asked for window room the agent said yes and told me that I have updated later on it turns out that the hotel manager gave me a non window small room and when I said I have asked for window he said that I don't know all that pls contact the app helpline and charged 500 extra for window room where I have already paid the amount given on app invoice.. So overall it's a bad experience for me and got scammed by both the customer care and hotel. I would never recommend fabhotel and especially Fabexpress Hotel Konak to anyone.

Absolutely Disappointing Stay Would Never Recommend! I recently had one of the worst hotel experiences at The FabHotel Twigo Inn. Right from the moment I checked in, things started going downhill. 1. Room #1 Cockroach Haven: We were initially given a room that was not only poorly lit but also infested with huge cockroaches. The walls were damp and in terrible condition. When we brought this up with the staff, we were told the blame lies with the rainy weatheras if that justifies such unhygienic conditions in a hotel that claims to offer decent accommodation. 2. Room #2 Leaking Ceiling & AC: After several complaints, we were finally shifted to another room. Unfortunately, this one was no better. The bathroom ceiling was leaking, the AC was dripping, and to top it off, when I woke up the next morning, the entire floor was wet. It was incredibly unsafe and downright miserable to stay in such conditions. 3. Room #3 Dirty Bathroom & No WiFi: The second day, after more complaints, we were moved once againthis time to our third room. The condition here was also far from acceptable. The bathroom was dirty, and the WiFi barely worked. At this point, I had completely lost hope in the hotels ability to provide even basic comfort and hygiene. Photos vs. Reality: The rooms looked nothing like whats shown in the pictures online. This hotel seriously needs to verify and update the photos they advertise because they are completely misleading. To make things worse, when we asked for a cancellation and refund due to the appalling conditions, the management outright refused. They had already charged us in full before we even saw the room, which left us with no choice but to stay. Overall, it was a terrible experience and I wouldnt recommend this place to anyone. Avoid The FabHotel TwigoInn unless you want to waste your money and ruin your trip.

Room was not same as shown in the pictures, didn't get the room with any windows for which I had paid extra while booking. After requesting for room change there was no available room even after trying to contact Fab-hotel no help. Washroom was dirty and smelly. Room was claustrophobic and smelly and in a bad condition. In the same price you can get way better rooms in the nearby Area. Worst experience ever. Was stuck to stay will not recommend to anyone will either suggest them to stay away from it

This has been one of the worst experiences of my life. I booked a hotel through your platform, trusting your service, only to arrive at a property that was nothing short of a nightmare. The room had no air conditioning, was filthy, and reeked of a foul, unbearable stench—like something rotten. To make things worse, your customer support was completely unhelpful and indifferent. It's clear that this platform is misleading users under the guise of being a hotel booking app. To all fellow travelers: you're better off walking around and finding a place in person than relying on this app. This has been nothing but a scam.

I had booked a room in Fab Hotel 3 days in advance. After traveling in train the whole night, I reached the hotel at 5 in the morning and after going to the hotel I found that no room was booked for me. After that I roamed around for 2 hours, then they booked another hotel for me. So please do not book in Fab Hotel, they commit fraud and I have put my complaint against them in grievances. So don't booking with fab hotels.

I was not happy with the stay as there is no service, no proper communication but I wud say I spoke to a lady dont know her name she will helpful but otherwise its a no no for next stay