Excellent

It was a great stay

The first problem is with you. I was denied check in as the property management is having issues with you (Fab). They asked me to call the customer care and inform. They asked me to do so only because you were not answering their call and not settling the transactions. Because of your mismanagement, as I understand in the first hand. In a way they were supportive and respectful with me during this entire process. Later the next day morning, I asked about breakfast as it was included in my package. But, I was informed that no breakfast would be served at hotel. I did not want to go into details and took care of it by myself. I just decided not to book hotels henceforth on fab hotels, at least in near future. Infact, I am dissatisfied with fab.

I chose this hotel considering the location and the brand - fab chain of hotels. Unfortunately, I see the service is very bad from the staff. Inspite calling many times for either water, small issues, etc.; the room service takes 1-2 hrs. While checking out, calling reception to send a person to carry luggage; there was also delay in that. The receptionist simply said there are no people to come and carry luggage although he knew that we are. Checking out in sometime. The staff behaviour is very casual and careless. For anything, they say only sorry and do nothing. I haven't expected such worst experience from fab chain of hotels. Also, considering the room maintenance, room cleaning, receptionist tells that there are very less staff and cleaning couldn't be done when you say. We will do when we have time. Very rude & worst behaviour. Room amenities are present but not maintained like lift isn't working properly, wifi connection is repeatedly fluctuating within 5-10 min, the room bed/sofa aren't cleaned properly during checkin. I request fab chain authorities to check this hotel and do some proper audit so that they don't take advantage of being fab chain and providing service of 1-2 stars. This is a complain or feedback I wanted to give to fab.

The behavior of the staff was very bad (Deepak)

I have so many complains. Please dont give any good rating to this hotel. The space very untidy, unpleasant and such a wastage of money. They changed my room upon request but later I discovered that room was also untidy. The blanket had stains. The walls have spitting stains. No toilet roll. They advertise them so well that it is easy to get spammed. The pictures of the rooms donot do justice. The rooms are severely small.While taking shower the gieser was also not working. The internet connection was very weak in the new room. I did not feel safe in this hotel.Finally I checked out the 2nd day before my two nights stay was over and wasted my money.It was horrible experience. Their complementarry breakfast was also just one option like Alacarte menu which was annoying. The receptionist lied that they have restaurant but when I called they said there is no restaurant and I have to get food in my room. I started feeling so stuffy in that room that I decided to checkout 24 h earlier although I paid full price

My stay at the Fab Hotel that i booked through MakeMy Trip was extremely disappointing. The staff, particularly one female employee, were very rude, and the receptionists appeared unhelpful and dismissive throughout our stay. The rooms were unhygienic with an unpleasant odor, and the overall cleanliness was poor. Breakfast options were extremely limited, with only one paratha provided, and additional items were charged extra. The room was small, overpriced, and lacked essential amenities such as toiletries, water, and proper cleaning. Despite repeated requests, service remained inadequate. Based on this experience, I would not choose to stay at this hotel again.

I was not aware that this area is surrounded by bars, and this information was not mentioned at the time of booking. Unfortunately, my family was unable to stay here, and we checked out in 5 min. The hotel staff only advised to not stay at the property with family. Despite my request I did not get any refund, not even partially. This is a serious concern. It would be kind and respectful if such information is added to the property advertisement.

Title: Overpriced Water, Unethical Pricing! I stayed at FabHotel Middleston Desire and was shocked to see that they charge ₹39 for a 1-liter water bottle that is clearly marked ₹20. This is blatant overpricing and feels like a rip-off. Basic amenities like water should be reasonably priced, not sold at nearly double the MRP. It’s disappointing to see such unethical pricing from a reputed hotel. If they overcharge for something as simple as water, I can’t imagine what else they might be inflating. Definitely not recommending this place unless they fix their pricing policies!