Nice location, good clean rooms, Nice staff. Overall good experience.

very quiet place where you can sleep very well, and eat excellent breakfast or diner; people are very friendly and helpful, making your stay as nice as it can be thank you for all! we really enjoyed this hostel

Thank you for this warm welcome. The rooms are incredibly comfortable and the breakfasts are a delight. Thank you to the owners for taking care of us. An address to recommend, that's for sure. We will be happy to come back.

Amazing hotel in Newtown.Nice decent behaviour of staffs. pleasant environment cleaning and other services are really nice. overall superb management. enjoyed a lot.

Although this was my first time booking through fabhotels, I pretty much liked it. The location of the place is very good (since Sector V metro station is near). Rooms, bed sheets, bathroom were clean. Overall my first experience was pretty good.

It was a nice stay at Step Inn. Room were not too fancy but it was fine for me. There were some mosquito problem but every room have Good Night kit included. I was on 3rd floor still have some mosquito. Overall value for money.

ABSOLUTELY DISGUSTING. AVOID AT ALL COSTS. If there were a category below worst, this hotel would still fail to qualify. Let’s start with the room — calling it a “room” is generous. It’s basically a storage box where only the bed fits. Forget walking, forget opening your bag, forget existing comfortably. If you drop something, congratulations — you’re now doing yoga you never signed up for. The washroom deserves special mention. It’s so tiny that you’ll hit the walls, door, and your life choices simultaneously. If you slip, don’t worry — you won’t fall. You’ll stick mid-air to the walls because they’re that close. Absolute joke. Cleanliness? NON-EXISTENT. This is hands down the dirtiest place I’ve ever seen. Burnt linen, filthy bedding, and an overall smell that makes you question humanity. Zero hygiene, zero shame. Amenities = ZERO. They even had the audacity to charge for drinking water despite it being clearly mentioned as complimentary. No toiletries. No basics. Nothing. What exactly are you paying for? The trauma? The bed is harder than a rock — great if you’re training for spinal surgery. TV was broken. Linen looked like it survived a fire. Comfort? Luxury? Even basic decency? Not found. Now the staff — rude, clueless, completely anpadh when it comes to hospitality. They don’t know how to talk, how to help, or how to behave. Zero professionalism. Zero accountability. This is a shady hotel, plain and simple. Honestly, sleeping in your car or on a railway platform would be a better experience — at least it’s honest about what it offers. We booked this only for one night, exhausted after shifting household goods all day and leaving early morning — and instead of rest, we got stress, disgust, and regret. ⚠️ DO NOT BOOK. I’m writing this so no one else has to suffer the way we

Worst place, no phone working, no kitchen available only the staff is good except that nothing is good there. Don't even go there for free. Curtains opener not working means it will be full dark in the room, washroom bad.

Overall the experience was not very nice. Very small lift, either you will go or your luggage but not both. I booked it via make my trip and it was clearly mentioned that they can allow early checkin based on the availability and when I asked for it they charged extra amount for that. When I mentioned about this the staff told me to talk to make my trip about this.

Very disappointing experience. The room and toilet were extremely dirty and clearly not cleaned before check-in. There is always a bad smell in the room. The bed sheets were unwashed and unhygienic. There were mosquitoes all over the room, making it impossible to sleep peacefully. Basic cleanliness and hygiene were completely lacking. Not recommended.