Bahut Achcha service hai good location Hai khane ke liye bahut Sare Hotel Hain ghumne ke liye Mumbai Darshan ke liye kya vagaira sari chijen book Karke Dete Hain stop bahut Achcha hai ghar ke jaisa Rahane Mein feel Hua next time nahin per aaenge ham

Excellent hotel.courteous staff . lovely breakfast. Good.location. the hotel royal residency is large room and very clean toilet / shower room enjoyed our stay l would recommend this hotel up and mumbai best 4star hotels 5days stay

Bahut achcha Laga Rahane mein bahut acche staff hai room ki Safai bahut acchi hai Ghar ke jaisa feel hua Rahane mein thank you all s staff

Bahut Achcha Laga Yahan Rahane per service bahut acchi thi khana bahut Achcha tha Logon Ne bahut Dhyan Diya staff bahut Achcha tha

Wifi username and password were not provided inspite of asking several times. Staff seems to be lazy room was not cleaned properly it was filled with cigarettes in window when asked to clean the one who came to clean was angry and throwing things without handling with patience. Highly unprofessional, taps were broken in washroom and what not could write a book of complaints if asked. Not gonna book fab hotels again.

Very bad experience. Bed was so bad that it gave us a backache. Washroom was smelly, flush did not work properly. Even after repeatedly asking for room change, new room was not provided

My exprince was very baad no hygine maintain too much crockroach washroom was slipery nd small i hurt my back staff taking ver rudly

Booking was in Twigo inn but they shifted to another hotel of theirs versova inn overall creeps staying in that hotel could here noise of people talking and having activities clearly staff was very rude i would prefer giving minus rating

The stay was horrible as we were not allowed to stay at the hotel booked we were asked to go to some other hotel belonging to the same owner as my room was already occupied by some other guests and the other hotel where we shifted was unhygienic and untidy worst experience

Too terrible stay.bad smell, bathroom was smelling bad, bedsheet and towets are not clean,AC and fan not working properly,staff behaviour is not good.totally worst.