Amazing hotel first time I have got very clean and tidy room perfect location and to be honest it's budget friendly and I can say very good for couples and solo traveller. Staff very friendly and professional yes property has few damage with regards to maintanence but you will get fresh clean bed sheet and towels. And good thing is very close to phionex mall just 10 min walks. Once again Thank you Team.

Super Hotel super manager behaviour superstar behaviour good hotel goods room room bahut achcha hai hotel location bahut achcha hai hotel staff behaviour bahut achcha hai Hotel service bahut achcha hai

Super hotel super service stop behaviour good room clean service super manager behaviour super Hotel ka service super hotel location super Hotel mein service super

Bahut achcha stop behaviour bahut achcha manager behaviour bahut achcha location super room bahut achcha hai room cleaning super good service good location good

Hotel b town ka manager kab behaviour bahut achcha hai aur yahan ka service bhi bahut achcha achcha Mila

We booked this hotel the day of our stay and called that night to confirm our arrival and our rooms. When we arrived at 3am, they made us pay 2000rupees over the rate that was stated by booking.com and later said that is was tax. Then I heard the guy laugh and say to his friend in Hindi something like 2 deluxe rooms and exhibition. We were there for a business exhibition. He then explains that unfortunately due to an error our rooms are not available, so he will have to put me and my colleague in a shared room, despite that fact we booked two rooms. The error was obviously that he had sold our two rooms to someone else that had come and wanted to make more money. This was of course after we’d paid, so obviously he wasn’t going to give us any money back for this, despite us asking and having paid for two rooms and him only being able to give us one. But he said that we shouldn’t worry and he’d give us the two rooms we’d paid for in the morning at 8am, his attitude this whole time was very slimy. Me and my colleague go up to the shared room that we were given, and it’s very disgusting, not been cleaned at all, no pillowcases on the pillows, cockroaches, holes in bedsheet, and it smelled very bad like a mixture of cigarettes and faeces. But I thought well we should be moving rooms tomorrow morning we’ll just stay here a couple hours. I woke up the next day with bites all over my face as if there were bed bugs or maybe mosquitoes. We went to the front desk at 10:30am, and they said the rooms are not free and that they are ‘sorry’ but they will be free soon, blaming it then on an electrical issue in some of the rooms. We had to leave for an event and when we came back again they were not free, and he said they will be free at 9pm, we went down at 9pm and of course they were not free. We also heard a family with small children arrive then and also arguing with the front desk about the same issue, they had booked two rooms online and the hotel couldn’t not give them these rooms. So we had to share the horrible room for another night. The next morning we spoke to the guy and he had the rooms for us, and we kindly asked for a refund for part of what we had paid as we paid for two rooms but only got one. He then tried to gaslight us and say ‘oh but your rooms were ready yesterday at 1pm but you were not here so we had to give them away’, clearly a lie but also saying that he expected us to wait at the hotel all day for the rooms, and lying saying they didn’t have my contact number when I had already been messaging them. So they refused to give us any money back. We later also found out that they had marked us as a no show on booking.com, which effectively cancels our booking, we think this is due to them trying to avoid commission fees, or not having to own up to their mistakes maybe. To conclude I understand that it is a budget hotel and we shouldn’t expect a lot, but I do not expect to be overcharged, or to not get the rooms we had reserved, and I don’t expect to be lied to or manipulated, so that they can make more money, as they knew there was an exhibition so they were doing everything they could to make money off as many people as possible. Also included in our booking was breakfast, we didn’t hear any mention of this, and this was not offered.

The rooms had bigsize cockroaches & no towel provided the TV wasn't working

Shouldnt post fake pictures on the website!! The place was not at all what you show on your website. Youre doing fraud with the customers. I will never again book from Fabhotels! Shitty experience!!

Very disgusting hotel and hotel room. I think I was completely scammed by booking the hotel through the Fab app. The room I was given, called the executive room, had cockroaches and spiders crawling everywhere, the TV didn't work, the WiFi didn't work, it was dirty and there were terrible mosquitos everywhere. I booked a room at that hotel for 4 days through the Fab App. But due to the condition of the room and the fear of getting sick myself, I had to check out after two days and move to another hotel. I had a terrible feeling that if I stayed in that room for any longer, I might get some kind of serious disease. The hotel informed me that there were no water drinking glass to give in room. So, I had to drink water direct from bottle. The bed sheets and pillow covers were not changed despite requests. The towels that were provided had an incredibly foul smell that was difficult for any human to use. I was forced to use that towel to wipe my body, arms, and legs after taking a bath. I'm still not sure if I've already contracted any disease from being so unhygienic. I personally feel that this fab app has cheated me. The customer care of this fab app only picks up the phone for new reservations. 90 out of 100 times, their phone is not available for any complaints or service requests. After emailing four times and calling at least 12 to 14 times, when I luckily spoke to someone from their service department, the gentleman outright refused to refund a single penny. I couldn't do any of my business work on my laptop because I couldn't get WiFi inside my room. For which I also suffered financially. Despite repeated requests, they could not provide me with any alternative WiFi or Internet service. And they directly said that an router is installed outside your room in the corner of the balcony, what can we do if WiFi does not work in your room ? STRANGE !!! Is that room my own room of my own house ? !!! Its a hotel man !!!! I was severely cheated by booking hotels online through this app and I would like to request everyone to be careful about this app. They cheat people by lying and taking money from them. I am considering taking legal action for the financial loss I have suffered in my business due to not being able to access WiFi despite being told it is available.

Worst experience, staff is rude. Charges extra for everything. Location, rooms everything is very dirty