One of the best hotel in LBS Road Sion (west) kurla. Hotel nd room near nd clean are amazing. also good service from all staff.

There is no exaust fan in the room and lot of pest location was very uncomfortable

I booked from Goibibo and i have to wait coz booking was not showing in hotel staff application

There is no hotel with this name, it is run with a different name. The condition of the room was bad, the fan wasnt functioning properly. One of its wing was bend

My experience at this property was extremely disappointing and completely unacceptable. Initially, we were given a very small room. After entering, we found a centipede (kankhajura) in the room. The staff removed it, but while we were sitting there, flying insects started coming into the room. Only after we complained again were we shifted to another room. The second room was also in terrible condition. I personally saw a staff member using the same toilet-cleaning brush to clean the washbasin, which is completely unhygienic and unacceptable. The room had water leaking everywhere, the floor was wet, the bedsheets were dirty, the towels were filthy, and even the blanket cover was torn. On top of that, there was no proper water available for bathing, which caused us a lot of inconvenience. Considering the extremely poor hygiene, unacceptable room conditions, and overall unpleasant experience, I request a full refund of the amount I paid for this booking. The services provided were far below the standards promised by FabHotels, and I do not believe I should be charged for such an experience.

I had a very disappointing experience during my stay at this hotel. The room was not clean upon arrival. There were bed bugs, hair on the bed, and the overall cleanliness was far below acceptable standards. The bathroom was also unhygienic and clearly had not been cleaned properly.

Very bad receptionist with bad attitude(wears a cap and has beard). Using a very bad smelling lower quality lotion for room cleaning. I was not able to charge my phone when tv is working. Had no other charging port. I booked the room earlier and still had to face these. No automatic water filling facility. Every time I have to check the shower before I go to bath if there is water or not. If not I have to call receptionist.Very very very poor service. I will not choose this hotel again. I don't suggest this hotel to anybody.

Terrible experience Manager of unsound mind we did not satyed at the hotel and also tried to complain but there was no results

Im writing to express my extreme disappointment with the service I received during my recent stay at one of your properties. I had the worst experience and feel compelled to share my concerns. First of all, I had called ahead to confirm my arrival time, only to be told by the manager that my room would not be provided because the price I booked at was too low. This is outrageousif the price was not acceptable to the hotel, why did you partner with FabHotel and offer a discount? The issue was eventually resolved after I contacted FabHotels customer care, but this should never have happened. If the pricing was an issue between you and FabHotel, it should not affect your guests. Secondly, when we arrived at the hotel, the manager demanded Aadhar cards from all four members of my party. One of us didnt have the back side of the card immediately available, and we assured him that we would provide it by the evening. Instead of accommodating this, the manager rudely told us we couldnt check in without it. Its unacceptable to speak to guests in such a manner, especially when we had already booked and paid for the room. Once we checked in, the problems only got worse. The TV and Wi-Fi were not working, and there were major water issues. The bathrooms flush wasnt functioning, and when I called room service to report it, I was shockingly told to "manage with my own" because they were aware of a plumbing issue. If you know about such issues, why arent they repaired before guests arrive? On top of that, the water in the shower stopped intermittently, making it extremely difficult to bathe, and the room was infested with mosquitoes. To add to this appalling experience, there was an incident where a group of boys got stuck in the hotels lift. When one of their friends asked the manager for help, the manager told him that they needed to rescue themselves and that he wouldnt help! This is absolutely disgraceful behavior and shows a complete lack of concern for guest safety. FabHotel, if you want to maintain your reputation and grow as a brand, I strongly suggest you reconsider your relationship with this property or replace the entire staff, especially the manager. This was the worst hotel experience Ive ever had, and I will not be returning to this property. I advise anyone else considering this hotel to think twice and look elsewhere for accommodation.