There was a room tariff issue during check in where I booked at fabhotels at a different price and the receptionist told me to pay extra because fabhotel confirmed booking at a very lower price. But I contacted fabhotel's customer care and they resolved the issue without I paying any extra money. Other than this, the overall experience was good at this price point

Fab hotel and their employee mr ram has quacked me . Room dusty very much unclean Location - slum area Washroom - clogged and broken bucket Food - utensils not cleaned properly No parking provided

Beware this hotel is like a lodge ....they cheat with guest actually.in the room fungus in bed back side wet plywood . insect in rooms . washroom washbasin leakage water down .they give 1 mineral water...even 3 person stay in triple bed room .foolish management don't know how to run hotel .they going downfall of they behaviour like this with guest .even we booked and paid already advance amount 2500 before 15 days .they denied to stay first .says you have to shifted in another hotel .rubbish culprit people..don't stay there never .don't have any humanity .worst experience in bkc this place .never back in this hotel in future .they are denied for card payment in this digital world .only cash payment accepted.dont waste your valuable money to stay here .alert plz all the kind and genuine peoples .

Very disgusting hotel and hotel room. I think I was completely scammed by booking the hotel through the Fab app. The room I was given, called the executive room, had cockroaches and spiders crawling everywhere, the TV didn't work, the WiFi didn't work, it was dirty and there were terrible mosquitos everywhere. I booked a room at that hotel for 4 days through the Fab App. But due to the condition of the room and the fear of getting sick myself, I had to check out after two days and move to another hotel. I had a terrible feeling that if I stayed in that room for any longer, I might get some kind of serious disease. The hotel informed me that there were no water drinking glass to give in room. So, I had to drink water direct from bottle. The bed sheets and pillow covers were not changed despite requests. The towels that were provided had an incredibly foul smell that was difficult for any human to use. I was forced to use that towel to wipe my body, arms, and legs after taking a bath. I'm still not sure if I've already contracted any disease from being so unhygienic. I personally feel that this fab app has cheated me. The customer care of this fab app only picks up the phone for new reservations. 90 out of 100 times, their phone is not available for any complaints or service requests. After emailing four times and calling at least 12 to 14 times, when I luckily spoke to someone from their service department, the gentleman outright refused to refund a single penny. I couldn't do any of my business work on my laptop because I couldn't get WiFi inside my room. For which I also suffered financially. Despite repeated requests, they could not provide me with any alternative WiFi or Internet service. And they directly said that an router is installed outside your room in the corner of the balcony, what can we do if WiFi does not work in your room ? STRANGE !!! Is that room my own room of my own house ? !!! Its a hotel man !!!! I was severely cheated by booking hotels online through this app and I would like to request everyone to be careful about this app. They cheat people by lying and taking money from them. I am considering taking legal action for the financial loss I have suffered in my business due to not being able to access WiFi despite being told it is available.

Room:505. Only good thing about the hotel was it's location...we booked their premium room with massage chair(this was good). The bathroom and room were not maintained, overused and uneven coir bed, dirty bedsheet, pillow cover and towels which they changed only after complaining.. Don't go by the images posted on the website..... Useless Sales representatives and no communication between Sales and the Hotel. We requested a early check-in while booking(15-20days in advance) via Sales but they didnot inform the hotel and weirdly the hotel receptionist didnot want to talk to their own sales team directly and to top it all off, they gave us the wrong room initially which was even worse than the one we stayed in.. Overall didnot like the experience, will definately NOT book it again.

I had not seen such pathetic service in my life . I am very surprised on what basis fab had given the brand name to such a pathetic hotels. No cleanliness, Cockroaches in rooms.Rude staff. No towels provided when asked third class quality in everything. I had booked the room including breakfast and in breakfast they are providing Wadapav and Samasa is this a quality of FAB brand. I am very much disappointed with your services. I had booked the hotel only by seeing the name of FAB but that was my biggest mistake which I had done. Kindly remove your brand name from that hotel. You are spoiling your name . There is no backup for light . Rooms are dirty . When we complaint to manager.He said i can't do anything out owner don't listen to us.I seriously wasted my money this time.

We booked this hotel on Booking.com based on the photos and the fact that it was listed as a 3-star property, so we expected a decent stay. Unfortunately, our experience was extremely disappointing. First, the hotel name was different from what was shown online, which made it very difficult to locate and felt misleading. When we finally reached the property, the room was in terrible condition and not at all comparable to a 3-star hotel — even many 2-star hotels are far better. The room was extremely small with no proper space to place our luggage. We could clearly hear noise from outside as well as from neighboring rooms, making it impossible to rest. Our room was on the 3rd floor with no elevator, which was very inconvenient as we were already tired from traveling. Breakfast the next morning was very poor and not worth the price at all. Overall, this was one of the worst hotel experiences we have had. We left as quickly as possible. If giving zero stars were an option, we would choose that. Very disappointing and misleading experience.

Very Disappointing Experience at Hotel Prime Land, Mumbai We had a very bad experience at Hotel Prime Land, Mumbai. The bathroom was extremely unhygienic with black fungus all around, which is completely unacceptable. Cleanliness standards were very poor. The rooms were also very small and not as expected. We had booked the hotel through Fab Hotels and even paid an advance amount. However, at the time of check-in, they denied our booking. The team was not responding or providing any proper support at that time, which made the situation even more frustrating. Overall, it was a very disappointing and stressful experience. Would not recommend.

I don’t usually like to complain, but this was honestly one of the worst-maintained hotels I have ever stayed in. When my friend came to visit me, the staff demanded an additional charge of ₹700, even though the difference between a single-person stay and a two-person stay for two days was only ₹300. This pricing made no sense and felt unreasonable. The staff behavior was polite and cooperative, which is the only positive takeaway. When I pointed out that the bed linens were dirty, they replaced them after my request. However, the room itself was extremely small. I tried to adjust, but the situation became unacceptable due to the large number of cockroaches in the room. I informed the staff, but they had no solution or proper arrangement to address the issue. Overall, staying here for two nights was very difficult for me. If you can afford to spend a little more, I strongly recommend avoiding Fab Cluster hotels. It’s simply not worth the compromise. Thank you. This version is review-platform ready: clear, factual, and outcome-oriented. It communicates the value gap without sounding emotional, which increases credibility and impact.

They screwed up The reservation, they cancelled the reservation by themselves After making the payment and after that, they provided me a different hotel in a different location. The helpline people were rude And it seems that they don’t want to help once the alternate Hotel was given. The rooms were small, dusty and hygienic and full of mosquitoes. The food which was served for breakfast was called once it was asked that can you heat it up? They said the Chef has already left and this is what we have very poor service. Very bad attitude. This is not a hospitality. Your apologies will not bring back my comfort and that worst experience. You will tell your team that to take care of the mentioned things but nothing will happen. You are just writing and mentioning your apologies for a sake of showing that you care but you really don’t mean it. Next time fab hotels big “NO” for me and for my family and friends. When they didn’t cared while I was staying in the hotel when I mentioned to them. All the things, do you think they will care after I check out. Come out of dreams and see the reality of the hotel. Worst, worst, worst hotel ever plus the attitude of the staff which is dame care attitude. For the amount I pay I could have got a better hotel around. The owner knew about his hotel conditions that’s why he took all the left over balance during check in so that I can’t change it for 2 nd day. Disaster, disappointment and worst experience