I would like to share my genuine experience with this property.. The room was clean, spacious, and nicely decorated. Room is equipped with good size window with good air flow. The bed was very comfortable, and the air conditioning worked pretty well. Bathroom is clean with adequate size. The breakfast served is really nice and of good quantity. We also tried the restaurants seafood platter one evening, which was fresh and well-prepared. Room service is also very wonderful

Nice place of stay with clean and hygienic premises. A choice to consider if u staying mumbai walkable distance to kurla station. Drawbacks - unclean surroundings, lack of availability of vegetarian food. Here they have a external catering source for complimentary breakfast which I haven't tried. I opted for Zomato.

I had a lovely stay at Hotel RK International. This Hotel lived up to my expectations with wonderful and most poliet staff, Neat n Clean Rooms, Good Ambience, a relaxed atmosphere, and friendly service by Hotelier. MUST RECOMMEND

Palm Grove is not owned by fab hotels and the hotel was not informed about our booking leading to lot of confusion and we had to ultimately request the hotel to accommodate us.

Being a hotelier by profession, I know the hotel operations in detail. I am glad that I chose this property. The facilities were great and service was great too.

Mixed Experience – Helpful Staff but Unjustified Extra Charges We recently stayed at Hotel Prakash Inn after a long 700 km journey from the South. While the hotel itself was decent and the service boys were extremely helpful—especially Mohsin, who went out of his way to assist us throughout our stay—our experience started off on a sour note. Upon arrival, we were charged ₹500 extra per room for an early check-in, even though the owner wasn’t around and it was the receptionist’s decision. Despite explaining our exhaustion from traveling such a long distance, the receptionist insisted on the charge. We paid it simply because we were too tired to argue further. Other than that, the stay was comfortable, and the staff (apart from the receptionist) were courteous and attentive. I would recommend the hotel for its service team, but management should reconsider how they handle early check-ins, especially for guests arriving after long journeys. The hotel Rooms need a bit of paint and the new linens or washed linens every time for a new check in

Most pathetic experience till date .. booked hotel based on reviews on makemy trip and main website .. all reviews are fake photos and reality are way too different.. No towels no handwash no shower gel .. no one is bothered to change the bedsheets and empty the dustbins .. garbage of two days stayed in room only I myself threw that on thrd day morning. Two guests breakfast in one plate that too after asking pls give breakfast at 10.30. No one to attend on reception entire day .. even at the time of check In waited for 20 min then called through app ... Pls pay bit high and choose good hotel .. instead of paying your hard earned money to these fake reviews hotels .. FAB HOTELS worst hotel even hotels at hill stations in low prices are much more hygienic and well mannered.

Very bad service couldnot even give water bottles on time have to ask for everytime. Even on last day we didn't get any bottles and I didn't want to ask for it again so we left. They didn't even mention breakfast timing and if we need to go or will provide room service and we went for breakfast late the first day. Second day my child was having health issues and while going for breakfast health deteriorated so had to come back to room but upon knowing the situation too they didn't offer breakfast in room and while I asked if they could bring breakfast they denied and we didn't have the breakfast that day which we paid too.

Extremely Disappointed – No Support for Medical Patients and Misleading Information I had a deeply disappointing experience at Fab Grand Heritage Hotel BKC. After a long and tiring journey, we requested early check-in—something that was clearly confirmed by Fab Hotels beforehand, along with assurance that a ground-floor room would be available. Upon arrival, not only was early check-in refused despite our willingness to pay for it, but we were also told there were no rooms on the ground floor. The only available room was on the second floor, which was simply not an option due to medical reasons. What's worse is the complete lack of empathy shown by the staff. Rather than assisting, they were argumentative, dismissive, and spoke in a loud, disrespectful tone. It was heartbreaking to see that even though the medical condition of the guest was visibly apparent, there was no attempt to help or accommodate. There was no compassion, no humanity. India is growing fast economically and culturally, but basic human values like empathy and support—especially for female senior citizens and medical patients—seem to be missing in places like this. It's upsetting to think that in a country known for its hospitality, guests in pain are treated this way. We have a lot to learn from developed countries where care, kindness, and even love for animals are prioritized far more than what we experienced here for human. I would not recommend this hotel to anyone, especially those traveling with elderly or ailing family members. A place that cannot show basic human decency is not worth staying at.

This has been one of the worst experiences of my life. I booked a hotel through your platform, trusting your service, only to arrive at a property that was nothing short of a nightmare. The room had no air conditioning, was filthy, and reeked of a foul, unbearable stench—like something rotten. To make things worse, your customer support was completely unhelpful and indifferent. It's clear that this platform is misleading users under the guise of being a hotel booking app. To all fellow travelers: you're better off walking around and finding a place in person than relying on this app. This has been nothing but a scam.