Pros- Location is good at the heart of Central Bangalore, church street and stadium at walkable distance. Rooms are good and clean Checkin was smooth . Good breakfast restaurants are nearby for morning breakfast and tea. Cons- No dining inside the hotel. They did not have any cuttilary, I asked for a plate, bowl and spoon I got reply that they don’t have a single spoon and bowl in entire hotel, that was surprising since I paid a good amount for the room. After checkin no towels were provided, when I asked they said I am sending but I had to call them every hour to remind and finally they sent after 10 hours at night . TV has no active channels just the free stuff. WiFi was not working properly in entire room , only when close to door it was working Ok . Overall I had good experience but at this price range it is not worth . There should be more value added to it

Hotel is at great location and has nice rooms but staff service is very very poor.... upon my checkin I asked for a towel and toilet roll which took around 2 hours to get after chasing them 3 times.... also they play Islam prayers on speaker at the hotel reception, never seen that before in any hotel.... Not against it but I do not think one should play it on speakers at the reception. Also they shoulf ensure that they give the wifi login when customer does checkin....

If you believe the photos on the websites and book your stay at this hotel then be ready to receive the most unpleasant surprise. The room and bathroom are damp with water seepage from the ceiling. The floor is sticky. The bed and linen have unpleasant odour. Towels are dirty and torn. Pillows are worn out. There are no amenities as shown in the photos, no kettle or proper breakfast, they get the breakfast from a stall next to the hotel in disposable plates. The TV only played a few free channels. The staff are untrained and are difficult to converse with. You have to beg for services as simple as geting the room cleaned and water bottles. There were bugs in the room and toilet. The overall experience of entering into this hotel raises eyebrows. The only advantage this place has is its proximity with the business and entertainment districts and reasonable pricing considering the location. The place desparately needs a refurbishment, professional staff and basic amenities. I would not hesitate to pay more but I believe there is a fixed client base for this product which does not mind these deficiencies and hence the hotel is almost booked out daily. My only submission to the franchise of Fab Hotels is to review these properties and aggregator MakeMyTrip do audits and see if they are meeting the minimum standards as one would expect from the franchise or what is being published online. The sale of rooms online of this property is very misleading has definitely left a very poor experience and mistrust with both MakeMyTrip and Fab Hotels.

Located off the Cubbon road & close the Bowring hospital. Commercial Street & MG Road are hardly 1.5kms away, on either side. The room was spacious but the maintenance was very very poor. The window hinges were broken & couldnt be closed. The roof & walls had mold formation which is a health & hygiene risk. Room service was poor. The room allotted to my family smelled of cigarette smoke. The alternate rooms offered to me were in worse condition. My requests for air freshner spray were not entertained. No toiletries kit provided. No tea/coffee sachets or electric kettle in the room. Room TV didn’t work. The quilt on the bed had stains. Overall wouldn’t recommend this place for a family. The only reasons I chose this hotel for my stay is because I had to attend a function at the Taj MG Road & wanted to stay close by. Also because the shopping areas (Commerical street & Brigade Road were close by).

07-07-2025 While checking out in the morning, I asked to open the cottage for my stay next week. The receptionist opened it and showed me. A young man wearing glasses and a hotel uniform T-shirt standing on the first floor made fun of me. So I booked a room at the Woodland Hotel, which was not arrogant.

Terrible Experience - Avoid This Hotel! I had one of the worst hotel stays of my life here. The room was a complete nightmare. First, there were bugs crawling around, which is absolutely disgusting. The room itself looked like it hadn't been cleaned in ages—stains all over the bed, the bathroom was filthy, and the whole place had a foul odor. To make matters worse, the roof was damaged with visible cracks, and the curtains were stained beyond belief. As if that wasn't bad enough, I noticed spit marks on the walls and even found bubble gum. It was clear that cleanliness was not a priority at this place. Overall, it felt more like staying in a run-down shack than a hotel. I wouldn't recommend this place to anyone. Stay far away!

*Disappointing Stay at Fab Hotel Phoenix Resort Bangalore* I recently had the misfortune of staying at Fab Hotel Phoenix Resort Bangalore, and it was a huge letdown. The room's door lock was faulty, and the AC had a noticeable leakage, making the room uncomfortable. To make matters worse, the toilet facilities were subpar, with no hot water available. The room's walls also looked poorly maintained, giving the entire stay a sense of neglect. Considering the issues we faced, I would not recommend this hotel to others. The hotel's location is convenient, near Mahatma Gandhi Road and Namma Metro Vidhana Soudha, but the poor maintenance overshadows its benefits.

Rooms were unhygienic with lots of cockroaches roaming around, sheets werent clean, buckets and mugs in washroom were in really muddy state with overhead shower rusty enough. switch boards inside were hanging from its place posing threat. Also there are no complimentary toiletries, i will not recommend this for anybody.

The photos of deluxe rooms showed in Agoda website and actual condition are a complete contrast. Too expensive for a below average room Bathroom smelled like Urine all the time. Complained about the lighting in the bathroom and smell. The staff at the counter said someone will come to check, but nobody came. Complete waste of money!

Very bad hotel with RUDE staff, especially the receptionist. We had to change atleast 3 rooms as all the rooms were in very bad conditions. The staff was not at all helpful. I had to call customer support of FAB hotel in order to get a proper room. Why do customers have to go to such trouble when we pay a proper price. Am very disgusted with the experience at Bangalore. I don't think i would be opting for FAB hotels in future.