Really good hotel, I look forward to staying here . The staff are the best feature, genuinely helpful and kind. It is always a good sign to see the same staff members when you return to a hotel. Rooms are spacious and good value for money.

The stay was very great, you get a free dental kit and shampoo. My only concern is that we can hear people walking on corridor clearly and also hear people talking inside rooms clearly too

staff most courteous, excellent food, excellent clean, very relaxing rooms and wonderful ambiance ,I have travelled manyplaces but nothing like this

This is the first time i met with a royal comfort stay It was very bad. No neatness, the bathroom is not clean,water leakage, towels&bathroom essentials not given by the hotel team, hot water not available. I prefer to book a cozy stay with FAB but this experience is very bad with this specific hotel

DON'T BOOK HERE I arrived at 4am in the morning after an international flight, I had notified them it would be an early morning check-in, after paying a deposit to reserve the room. (Which after three months they still have not refunded after saying they would) Because I didn't turn up by midnight they gave my room away and didn't bother to tell me they had cancelled my booking. They finally admitted they had forgot I had informed them about my flight details. (After I showed them the WhatsApp messages where they originally requested the deposit to reserve the room) Their staff was useless, they kept trying to tell me the booking had been transferred to another branch (IT HAD NOT - they were just lying and trying to send me away) I ended up having to call and book another hotel elsewhere at 5am. Horrible experience, awful service and last thing we needed after 24+ hours of travel. GIVE ME MY DEPOSIT BACK!

Name at the reception desk is different from Metro Suites. Small and untidy rooms (dead honeybees found in the room), no toileteries (reception desk said they were out of stock and Fab will send them after a week), no tea and coffee making facility in the room. Only 1 towel provided and it was already stained. Not even a chair in the room. Checked out within 30 mins of check in.

Worst place to stay. Staff is very rude. Rooms are bad and A.C is not working

Worst hotel I have been to. The behaviour of the receptionist is so rude. They are behaving like, they are providing us rooms for free. Closes the main gate at 12:00 AM and won't allow you to go outside. Very bad experience.

Wow, you guys replied after 2 years - Look at the promptness. Just the worst possible hotel Just Horrible Experience, book an Airbnb or for that matter anywhere but here I had the worst experience ever at this hotel. This hotel is listed on multiple travel site, but they don't accept booking from any of these websites. I booked & paid for this hotel from agoda, btw you can book it from any other site like oyo or mmt, and just a few minutes before check-in I get a call from the hotel saying that I won't be allowed at the hotel. The attendant was so rude, he didn't even want to resolve the issue. He kept saying that this booking is not valid.

If you believe in cleanliness, do not even think to book this hotel. You can not sit in room due to bad smell. I booked and have to leave immediately after this bad smell.