I had an awesome experience here at this Fabhotel Arastu plaza! The receptionists, particularly Fazal was so sweet to talk to and told me many things about here. I also enjoyed the food at the restaurant next to the hotel. The other staffs were also really nice people. Felt a 100% hospitality!!

I liked the hotel very good. This is myb3rd visit to this hotel. All the staffs are very supportive and helpful. All 3 staffs Md. Babu Alam, Mr. Pintu & Mr. Vishal are very supportive and have a pleasant behaviour towards the customers. I hope I should again this hotel for stay in my next visit.

Receptionist behaviour was reckless When Iam booked in online they said why you book in online like reckless way The way receptionist treated me was so bad He try to catch the money in counter that's not safe for new customers.... Receptionist choosen only high payments by the new persons Reckless behaviour by receptionist

In our 3 days stay, the lift wasn't working so we had to climb 6 whole floors all these days and it was really tiring. There was a train track right behind our room and it was too loud and we could barely sleep at night. Ac was leaking. Shower gun in the washroom was almost broken and all the taps were rusty. Towels were not changed everyday, for 3 days we had to only manage with 5 (3 people). Only the breakfast was good, but very limited , very few varieties. Homely food but not many options.

The hotel watchman was so rude. He did not let us inside despite saying that we have booked a room online. The room was so stinky, bed spreads were torn, bed sheets were dirty, wash basin was broken. I checked out from the hotel within half an hour from check in. Not worth a penny. Waste of complete money. The hotel was looking somewhat shady and not suitable for family. The receptionist did not even ask for ID proof.

Trying To Take extra money on counter . If we say no they gives us poor maintaince room without A/c . Very Poor Service

Ac not working , floor sticky , towles given has holes , tv have nothing

The hotel service was bad and the experience was terrible

“A Masterclass in Hospitality – If You’re Studying What Not to Do” If you’re tired of clean rooms, friendly staff, and basic human hygiene standards, this is the perfect hotel for you. Where do I begin? Maintenance here is clearly on vacation – maybe permanently. The rooms gave off a strong “we stopped caring years ago” vibe, and the cleaning staff must be part-time magicians because they somehow managed to disappear every day. Daily cleaning? Good luck. It’s more of a DIY situation. The staff were impressively unhelpful – a true commitment to doing the bare minimum, with a sprinkle of passive-aggressive charm. Need hot water? Just ask 3-4 times, wait patiently, and maybe sacrifice a goat, and you might get lukewarm success. And checkout time? Don’t even think about staying an extra minute. Unlike hotels like Novotel or Taj that understand the concept of grace time, this place treats 11:01 AM like a crime scene. I’m surprised they didn’t call security. All in all, if you’re looking for an experience that lowers your standards in life, you’ve found your winner.

Worst service. We checked in late in the night at 11.30pm as our train reach only by them. I had already informed the arrival time to hotel by afternoon and asked them to keep a room ready. But when we got the room it wasn't prepared for a stay. No toothpaste, no towels, not even a foot mattress near the bathroom. When I contacted the receptionist on duty at that time, he was extremely rude..to cite an example he was pressing the room calling bell continuously without even leaving a gap of one second to show his irritation and that scared our 3 year old child..worst stay and definitely don't prefer if you staying with family.