Good and comfortable with cleanliness, friendly and cooperative staffs

While the service and location were above average, room needs upkeep. There were A) dust settled on the chair handle/ backrest B) toiletry was very scant and mini tooth paste was missing C) complimentary water was half a litre for each pax but should ideally be one litre each D) water from toilet shower flowed down in trickle E) there was no provision to have hot water, though some connection and piping were there F) toilet had an open drain and did smell a lot G) price is much above the market for the service H) lift need maintaining and some paint and greasing of the collapsible gate. The support staff, boys were very helpful and reception was courteous.. Overall the location and service was good

Room quality & accommodation did not matching without webportal photograph.

Nice place for over night stay. They will have room nothing else. You have to arranged food yourself. Atleast they have to provide a bathroom slipper

The hotel looked good in photos, though Google reviews were mixed, so I decided to try it. Unfortunately, my experience was closer to the negative reviews. On arrival, I was shown multiple rooms – all had a damp, unpleasant smell, some had just been painted and the fumes hadn’t dried, making them unsuitable. I was travelling with my 68-year-old father, so staying in such conditions for 3 days was not possible, especially after paying a premium. After I raised my concern, the staff showed me another room. It was slightly better but still far from clean. Bigger rooms had stained, moldy sofas, the commode wasn’t properly cleaned, and the TV didn’t work until they replaced a broken remote. The staff kept repeating that they were giving me a “big room complimentary,” but honestly, I would have preferred a smaller, clean room instead. The only positive was that the staff were polite and tried to help, but the overall standards of maintenance, hygiene, and facilities were well below expectations. Sadly, I will not be choosing this hotel again and hope the management addresses these issues seriously.

Bedsheets were torn and looked unwashed, room was smelling bad, and bathroom taps were not working well. Wallpaper was torn at few spots. Staff was helpful, polite and served well. However, they seemed useless at times because of the poor amenities provided by the property owners / managers. Definitely not worth the cost.

Never ever stay here at any cost. Most pathetic room and washroom. No cleanliness. It's not stayable

Room no 304 in fab hotel salt lake (all in one) was opened by staff on 09-10Aug,2025 when We were absent from room (in way to Gangasagar).On reaching hotel 10Aug,2025 1640 hrs, staff accepted he had opened luggage and room in our absence and took contact no of my wife and called on her phone.We left hotel 10 Aug,2025 2140 hrs,we had no option but to leave hotel and avoid case escalation.

Very disappointing experience – avoid this hotel This is by far the worst hotel I’ve stayed at in this area. The service was absolutely ridiculous and unprofessional. I accidentally left some of my clothes behind and contacted them within just 4 hours of checking out, but they completely denied any help or responsibility. Highly dissatisfied and would not recommend this place to anyone

The people accepts booking and once u go there they says the place is full and takes u to a different hotel 3 lanes away from the mentioned one and gives u a worst room and refuses ro refund if u dont want to stay.