Loved ambience and its walking distance 300 m from great Mood box pub. Staff behaviour is like family.

“I had a truly pleasant stay at this place. The staff as well as the owner were warm, kind, and always ready to help. I stayed here with my family and we felt very comfortable—the room was clean and cozy, and the food was delicious. The parathas she cooked for us tasted just like home. A wonderful homely experience overall!”

Stayed here with my mother from 11th to 13th July 2025. With the existing crisis in Kolkata with safety and good family hotels, this one is a knight in shining armour. The experience was amazing and the staff, food, and reception of guests is admirable! Good to say that there is an economy hotel with safety and convenience in a shady place like Kolkata. Hope it stays that way! 5 stars!

Room quality & accommodation did not matching without webportal photograph.

While the service and location were above average, room needs upkeep. There were A) dust settled on the chair handle/ backrest B) toiletry was very scant and mini tooth paste was missing C) complimentary water was half a litre for each pax but should ideally be one litre each D) water from toilet shower flowed down in trickle E) there was no provision to have hot water, though some connection and piping were there F) toilet had an open drain and did smell a lot G) price is much above the market for the service H) lift need maintaining and some paint and greasing of the collapsible gate. The support staff, boys were very helpful and reception was courteous.. Overall the location and service was good

The hotel looked good in photos, though Google reviews were mixed, so I decided to try it. Unfortunately, my experience was closer to the negative reviews. On arrival, I was shown multiple rooms – all had a damp, unpleasant smell, some had just been painted and the fumes hadn’t dried, making them unsuitable. I was travelling with my 68-year-old father, so staying in such conditions for 3 days was not possible, especially after paying a premium. After I raised my concern, the staff showed me another room. It was slightly better but still far from clean. Bigger rooms had stained, moldy sofas, the commode wasn’t properly cleaned, and the TV didn’t work until they replaced a broken remote. The staff kept repeating that they were giving me a “big room complimentary,” but honestly, I would have preferred a smaller, clean room instead. The only positive was that the staff were polite and tried to help, but the overall standards of maintenance, hygiene, and facilities were well below expectations. Sadly, I will not be choosing this hotel again and hope the management addresses these issues seriously.

I booked a deluxe room at this hotel on September 9th through the Fabhotels application, paying in advance. However, upon arrival, the room was completely different from the one showcased in the app. To make matters worse, the AC was not functioning, leaving us to sweat it out in the sweltering heat. The bathroom door didn't even have a lock, which was unsettling. Even the cleanliness was not up to the mark, with noticeable dirt and dust in the room. When we brought these issues to the hotel attendant's attention, they shifted the blame to Fabhotels, claiming that the app's photos were not representative of the actual room. Essentially, they admitted that Fabhotels was misleading customers. This experience was a complete disaster for my family and me. We wasted our money and time in a subpar room. I demand a refund, at the very least a partial one (50%).

Never ever stay here at any cost. Most pathetic room and washroom. No cleanliness. It's not stayable

Room no 304 in fab hotel salt lake (all in one) was opened by staff on 09-10Aug,2025 when We were absent from room (in way to Gangasagar).On reaching hotel 10Aug,2025 1640 hrs, staff accepted he had opened luggage and room in our absence and took contact no of my wife and called on her phone.We left hotel 10 Aug,2025 2140 hrs,we had no option but to leave hotel and avoid case escalation.

Extremely Disappointing Stay – Not Worth ₹1113 This was one of the worst hotel experiences I’ve ever had. The room was dirty and clearly not cleaned before our arrival. The bathroom was in a terrible state — the drainage was open and water flowed out through a pipe, making it completely unhygienic. The geyser didn’t work, and the bathroom had a strong foul smell, making it impossible for us to even take a bath. One side of the window was missing, which meant the room was open to the outside all night. The AC was not working, and there was no water service provided. The only amenity was a tiny 2g soap — nothing else. The blanket was also unclean and smelled bad. Overall, nothing about this stay was satisfactory. Everything was disappointing, including the unfriendly and unhelpful staff. Not recommended at all.