best experience, very hygienic room and impressive service

Goood service

Had an amazing stay here for a week. I would like to make a special thank you note to the FabHotels representative, Mr. Harsh Yadav. He helped me a lot in finalising this property, and also helped me in resolving any concerns that I came across.

There is no restaurant. They get it from some other hotel and charge heavily. Then why person shouldnt do swiggy if he has to order from outside. It is not fab hotel but tie up. Photo shows fab hotel but it is actually lodge

No cleaning,no water bottle, no kittle, lot of dust, untidy, geysar not proper

Had booked stay at Fab Hotels Shourya Residency Kothrud Pune from Jan 16 2026 to Jan 19 2026 (OIWNK9). The staff at the reception and hotel is really untrained. We reached from Mumbai at 11am and the checkin time was 12pm she asked me to pay Extra charges for early checkin Rs1500 (even the amount she asked an office boy). Nothing was system generated. Alongwith me were 2 supersenior citizens so even that was not considered for early checkin. Also the rooms were empty hardly any rush at the hotel. However, we had lunch outside and checked in Hotel at 1pm. My booking was for 3 days. However, during first night itself my Father fell down while climbing the Washroom. Yes in the gallery of room photos given in the website they do not show that the washroom entrance people have to climb a very high step. The step was very high and it is just impossible that senior citizens or people with knee pain etc. could climb it. There is not even a handle to hold. My father fell down while climbing it. He suffered injury on his hand finger. Also suffered sudden weakness due to the fall.Though we had booking for 3 days , we checked out the very next morning as we needed to come back and visit Doctor for my Father's injury and weakness. When I called Hotel Phone number for query and refund for genuine reason , I am just kept on hold for 10 each time I called. Am not sure where should I raise complaint on the website and apart from hotel stay we suffered so much of incidental expenses. Like the Tickets booked for next 2 days of Vasantov in Kothrud were wasted. Doctor expenses for his fall and also the mental stress suffered by all of us in family. I hope the Hotel team gets back to me and considers the refund for 2 days atleast. My Booking Confirmation ID OIWNK9

No food was available in the hotel. Only water was available. Bedsheet had stains. Washroom. In the night someone was trying to open the room door from outside.. I had to shout and then it stopped. Hotel security not good

No food available at hotel. Only drinking water was available and that also they provided when asked for it. No drinking water in the room.

Water was not available, electricity was cut off for a long time, towels, toiletries were not provided, rooms looked unfinished, lot of construction dust