We had a wonderful staff with Mrs Ziya with her welcoming presence. It was indeed wonderful staying that Fabhotel.

Non ac room provide, i m call in your customer care 2 days no one answer my call ,your support team 1 hour hold on call ,

I was provided with a non ac room after booking an ac room

Receptionist is very rude. Everything was finalized before the booking but they billed more and threatened to pay it one day before checkout Mad receptionist

1. There is no option to lock the door from inside (like tower bolt). Hotel staff can open the door from outside anytime with the duplicate key. 2. In bathroom no exhaust fan and there is a gap between bathroom window glasses (inside view can been seen from outside). 3. There is a gap in balcony door frame and it’s door(insects can come inside) 4. Old dirty pillows with new pillow covers. 5. Found few cockroaches in the room.

So much mosquitos in the room, rooms are not same as we see on internet, lights are not enough, peoples from near by buildings are try to watch you from their windows so you can't put your curtains off.. no discipline at all.. some peoples from other rooms are continually shouting in the lobby as they were drunk.. very disappointed

The room was good but no wifi was provided and they also promised to provide breakfast but it was also not served. There was no hot water and extra amenities like tooth brush and toothpaste was also not provided and they charged for extra bed and only provided a matress which was also not so comfortable and they charged a good amount of money. This hotel is not worthy and I am not going to visit this hotel again. Worst experience and waste of money.

Absolutely the worst hotel experience I’ve had in years. Rooms were in terrible condition — dusty, badly maintained, and nowhere close to what the photos promised. Service was painfully slow; getting even basic assistance felt like asking for a miracle. Location looks convenient on the map but the surroundings were secluded, and far from comfortable for a family stay. No Taxi or Auto, Ola or Uber comes here. Worst of all is the customer care service. In pure hindi language: Ghatiya.

Very poor rooms. Executive rooms are also bad. No choice in Complimentary Breakfast. Restuarant is not available in hotel. Service is very slow. Not at all recommended.

I had a very disappointing experience at FabHotel Prime Golden Emerald. The service was far below expectations — the staff were extremely rude and displayed a complete lack of professionalism throughout my stay. Despite multiple requests, they refused to provide extra pillows, which is a basic amenity any decent hotel should accommodate. Moreover, I faced harassment from the hotel staff itself, simply for trying to park my bike at the hotel premises late at night around 2 a.m., which felt extremely unsafe and unwelcoming. Instead of assisting a guest at that hour, the staff chose to argue and create an uncomfortable situation. Overall, the atmosphere was uninviting and the staff’s attitude was indifferent, making it clear that customer satisfaction is not their priority. I would strongly advise future travelers to consider alternative accommodations if they value respectful treatment and decent service. The rooms are extremely unhygienic and shady with cocroaches in it. The bedsheets are torn with dirty stains on them as well. Would not recommend this hotel to anyone henceforth. Name of the staff was : Aniket, Gaurav.