Stay was very comfortable

Rude staff & purely unacceptable behavior. At the time of check-in, when I entered the hotel, I politely informed the receptionist that I had a booking. He replied that the phone was not with him and went to another room, returned with the phone, briefly looked at it, and said there was no booking. I told him that the booking was under the name , that it was made yesterday, and that I had already paid half the amount as an advance. Without even properly checking or scrolling on his phone, he again denied the booking. I calmly showed him my confirmed booking on my phone, but he still refused to acknowledge it. When I said that I would call FabHotel customer support, he suddenly said, Yes, the booking is there. Despite this, I was asked to make the remaining payment directly via the QR code at the reception instead of through the app. I wanted to avoid any argument, so I made the payment. After completing all ID formalities, we were given the room keys. Later, when I requested a drinking water bottle, I was told it would cost 20. In all my previous stays at FabHotels, drinking water has always been provided as a basic amenity, and sometimes even hot drinking water was provided upon request. While I do not have any issue paying 20, the attitude and manner of communication were rude and unprofessional. Both I and my partner felt uncomfortable due to the behavior. I have stayed at FabHotels multiple times earlier, but this experience was extremely disappointing. The behavior of the reception staff and the owner was pathetic and unacceptable. Charging extra for basic amenities like drinking water, along with such conduct, seriously affects the brand value of FabHotel, which is otherwise known for quality service. I am reporting this incident because such experiences damage customer trust. If such issues continue, I may reconsider booking through FabHotels in the future and instead use platforms like MakeMyTrip or Booking.com. I strongly request you to look into this matter and take appropriate action.

It is okay but not too good to stay.

I would like to raise a complaint about a person named Atul, working at the Fab shared location near Dagdusheth. He informed me that the hotel was only 5 minutes walking distance, but in reality the hotel was around 30 minutes away from the temple by vehicle. This incorrect information caused unnecessary inconvenience. During the check-in time, when I was trying to find the hotel, he was also not responding, which made the situation even more difficult. Afterwards, when I contacted another Fab representative, they guided me correctly and confirmed the actual distance. This kind of behaviour from staff makes customers uncomfortable and affects the trust in the service. Please look into this matter seriously. Details shared from: 9118198965.

Not a 3star hotel it's just a couple's lodge Many usable condoms & vodak Bottles Many points Cigarette Ash very bad experience never booking any hotel via Fab Hotels....

They denied to give us any rooms. Even after full payment and confirmation for 3 rooms. We called the police and only after that they gave us the rooms.

Worst experience of my life Fab hotels showcased how low the service standards can go and what are different ways to scam people. Hotel gargi galaxe which was given as the last minute replacement had no hygine,no cleanliness,no service standard. Patheticccc.......i am so disappointed Lesson learnrd fab hotel franchieee sucks

I booked this hotel through FabHotels, but upon arrival they demanded extra charges and took 3060 minutes to resolve the issue. The room I was given was in terrible condition. Most lights didnt work, and fixing them took another hour, leaving only one functional light. There was **no bathroom attached to the room**. The only available bathroom was a common one outside, and it was dirty. The toilet, buckets, and bedsheets were all unclean, and overall hygiene was very poor. I stayed only because I needed a place to keep my luggage and sleep, and didnt have time to find another option. I strongly recommend **not** booking this hotel.

Not gived any breakfast

Demanded Extra Cash after booking online