Great location, helpful staff, but hotel needs to improve cleaning essentials

Breakfast was included in my booking. Hotel staffs don't know. Infact 9 AM breakfast not unable to possible as stated by the staffs and so many requests provided break fast at 9 AM. Thanks for that.

Very bad room service very delay in breakfast and other service not available breakfast item tea, no give complementary water bathroom kit and any other services

Terrible room, very small, bed sheets and pillow covers were torn, dirty and even stained with bloods, damp smell in the room, hotel didnt even provide one bottle of water.

Photo's ar fake ...no resturent nd roomer are unclean....it's not a hotel it's a guest house....no lift are there....

I booked a room via FabHotel Silver Sky, Kalighat. The room was untidy and full of used utensils. No water bottle was provided. At the time of check-in, they gave us a very small room in poor and unclean condition. We requested a better room as mentioned in the FabHotel app, but the experience was still very disappointing. The pillows were used, no water bottles were given, the room was not properly cleaned, the bathroom taps were broken, and there was a bad smell in the room. If this is the kind of stay FabHotel is providing, then it is not acceptable. We are paying a huge amount and still getting rooms in such poor condition.

had an extremely disappointing stay at this FabHotel. We booked 2 rooms for 4 persons, and the experience was full of inconvenience and harassment. Initially, we were given Room 302, where the fan regulator was not working. After complaining, we were shifted to Room 301, but the water tap there was also not working. Later, around 10 PM at night, we were again shifted to Room 203. Changing rooms multiple times late at night was very frustrating. There were no basic amenities at allno soap, no shampoo. We were given only 2 towels for 2 rooms, i.e., one towel per room, and both towels were torn and in very poor condition. We had to go out in the cold at night to buy soap and shampoo ourselves. Not a single complimentary water bottle was provided. One staff member said there would be no charge, but later during checking and checkout, we were told that charges would apply, and we were forced to pay for a 120 water bottle. Staff communication was completely contradictory. Overall, the amenities are only for names sake. It honestly feels like this hotel is only hungry for money and has no intention of providing proper service. My money felt completely wasted. Very poor, unhygienic service. I would not recommend this property to anyone.

Worst stay at hotel.Staff demanded extra cash.Had to call make my trip customer care for resolution .Took 1 hour in check in after reaching hotel.

Bed sheets were torn , pillows stained , asked the staff if we could check out 1 hour after the check out time.. he directly refused. Bathroom as so unclean , taps broken.

Too rude staff and no flexibility, Room is smelly bad everywhere the smell of cigarettes. Non- Smoker cant live there. Flash dont works well and not feasible at all