It was a pleasant staying...clean room well behaved...we requested for early check in and thankfully we got our both room before 12.....

First I was in room 4 with no hot water, street noise and very poor internet. Then the manager kindly moved me to room V-010 with super fast internet and hot water. Wonderful. While staying here for 5 nights the electricity went out 5-6 times. There is a big generator as backup but the internet dissapears and it takes a few minutes to reconnect. Finding the place can be a challenge. You need to enter via a poorly signed underground garage just left of the Airtel internet shop. See my attached photos to find it. Unfortunately, there are no metro stations nearby.

They are not provided not even Basic dental kit, very bad for 500ml water bottle charging 30 Rupees

Room was spacious. Internet connection was not available and repeated requests to address this was not attended to. Service was horrible. The AC in my room was poor and the complaint was not attended to. Only TV channels that are free is subscribed for and hence no TV entertainment in the room. All the useless channels are subscribed. If you have to come to the room and sleep at 11 PM and wake up and head out to work at 8 AM it is not a value for money. Would not recommend.

I got moved here by another FabHotels location that canceled on me for no reason. Via Phoenix was surprisingly decent excellent location walking distance to Church St and Sri Chamarajendra Park. Rooms a was good size comfortable bed & A/C. Breakfast was at a place next door it was fine. No hot water for showers. Upkeep could be better there were roaches and communication with staff was difficult which admittedly is on me being a westerner who can't speak Kannada.

Unmarried couple are not allowed. And we did not even enter in that hotel. They did not allow us. We have complained to the customer care. But even they did not respond as properly. And we didn't get our refund. And not even a different spot. They have finded and gave me. A very worst experience however I got

Stayed for one day and night (two persons). The experience was disappointing and did not match what was mentioned at the time of booking. Basic toiletries like toothpaste and toothbrush were not provided. Only two 500 ml water bottles were given. The toilet was not clean and hygiene was poorly maintained. The room was very congested, making it uncomfortable to stay. Breakfast was provided as a parcel from another hotel instead of being served at the property, which was not informed in advance. Overall, the stay was not value for money and needs significant improvement

Worest hotel rooms Smelly bed and bed covers weren't washed . Don't ask the condition of pillows such a yellowish and vomiting sensation condition. Very very dirty washrooms. Dirty rooms No ventilation. TV doesn't work. Hot water only in the morning. Insects roaming in the room. Checked 04 rooms to stay because they have collected the amount in the online Booking and no refund. All the room's condition is the same. Never ever stay in these FABHOTELS chain

FabHotels Frazer Suites: Unfit for Families, Unfit for Hospitality I am absolutely appalled by the treatment my family received at FabHotels Frazer Suites during their stay on 22nd and 23rd November 2024. I was away on a business trip and couldn’t accompany them, but hearing about their experience has left me furious. The complete lack of professionalism and basic human decency at this hotel is shocking, to say the least. Inhumane Behavior by Receptionist My wife, her elderly parents, brother with Down Syndrome, and two young children arrived late at night after a long journey. Instead of welcoming them, the receptionist Javid Khan rudely refused to honor the booking we had made through customer care. If I were there, I would not have tolerated this inhumane behavior for even a moment. Filthy Rooms and Appalling Hygiene The rooms my family were finally given after paying extra were disgusting. Cockroaches were crawling everywhere, the bathrooms smelled of sewage, and the extra mattresses were thrown into the room as if garbage. These mattresses were torn, stained, and completely unfit for use. The sheets provided were no better—stained with dried nasal phlegm. No proper blankets were given, and the tap in one bathroom was broken, making it impossible to use without getting sprayed with water. Harassment Over Additional Charges Javid Khan harassed my family late at night, demanding more money despite already charging them extra. The audacity to call them at 1 AM to extort more money is unacceptable. My family was already exhausted and distressed, and this behavior shows a complete lack of professionalism and basic hospitality. Unworthy of the Price My family ended up paying INR 8343 for two rooms for two nights, which is an absolute rip-off given the horrific state of the rooms and the service they received. For this amount, you’d expect at least clean rooms and respectful treatment. Instead, this hotel provided nothing but stress, dirt, and frustration. Message to FabHotels If I had been present, I would have taken this dispute to the highest level. Your staff’s behavior was disgraceful, your rooms unfit for any guest, and your service a complete failure. I demand an explanation and a full refund for this experience. Such treatment of customers—especially families traveling with elderly and special-needs members—is unacceptable. Fix your staff, fix your hygiene, and fix your system. Until then, I will strongly advise everyone I know to avoid FabHotels at all costs. Rating: 0/5 (if that were an option).