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FabHotel Happy Residency

FabHotel 24&7
Booked 10 times today

Via Blu Lagoon Inn

FabHotel Cabana
Great stay! Rooms were clean, staff was polite, and check-in was smooth. Totally worth the price.
Location are Great of this Hotel. Here are available for ture droop or visit of Delhi
Location are the best. Of this Hotel... & gud experience with staff
I have a great experience i can stay again and give reference to all my friends and family
my stay was outstanding. great experience at dream livings . staff is very courtesy. food was delicious . Mr. anand who managed the hotel is very good person .Thanks
Good hotel, good hospitality, everything was organised beautifully, good location and ambience, however, some areas need improvement like the wall of the room has moisture, it was not well maintained. There was no hot water kettle, tea bags etc which are generally provided free of cost in all the hotels with such category room rates. Only one towel was provided, no toothpaste.
Dear Customer Service,I am writing to formally complain about my booking experience at FabHotel Golden Eye Inn Nehru Place Market, New Delhi, for Order ID: 171-9998715-7201954 (Booking ID: NH11191441367000).My booking was confirmed for check-in at 12:00 PM on 5th November, but I arrived at the property at 9:30 AM and was asked to wait for arrangements.Despite sending my IDs and booking details in advance through WhatsApp, I was informed at noon that a hardcopy of my Aadhaar card was mandatory for check-in.This requirement was not communicated earlier; had I known, I could have arranged a hardcopy from a nearby cybercafe. I had the original PDF and DigiLocker government-approved Aadhaar, which is accepted at airports and railway stations, yet the property did not accept it.The reception staff were unresponsive and did not assist during my wait, and my calls to your customer service went unanswered for 15 minutes.Many other guests checked in using digital documents and WhatsApp photos, but my check-in was refused without a hardcopy.After spending three hours waiting, I was told by your agent that refund is only possible if MakeMyTrip approves it.The entire experience was stressful, time-consuming, and disappointing, especially as rooms were not available despite prior online bookings. Offline walk-ins were also being accepted, creating chaos and privacy concerns.Therefore, I request:A full refund for my booking due to denial of check-in and lack of proper communication or support.Necessary action against the property for their irresponsible behavior, inconsistent document acceptance, and poor customer service.Clear guidelines to be provided for future customers regarding acceptable forms of ID (including DigiLocker and PDFs for Aadhaar).I hope you treat my complaint seriously and process my refund promptly. Please respond at the earliest.Regards, Mohammad Asad Order ID: 171-9998715-7201954 FabHotel Golden Eye Inn Nehru Place Market, New Delhi
I have booked the hotel but hotel person denied for giving room for 12-14 Oct but the property I booked was not available on top of it the other property given in that room was too small to accommodate 3 persons we have to take one additional room as I have paid Rs 1000 as booking amount which will not returned as per there customer care on 13 Oct also hotel not given the room and my advance amount not return back to me. I request not to book any Fab hotels there hotel agent are Fake and Hotels are very poor category
Staff was not co-operative and when the time we checked-in. They did not have the information of the booking so we had to wait until room prepared
Staff are very good, but the rooms are worst, there is no Hygienic, even the bed though.

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