best experience, very hygienic room and impressive service

Had an amazing stay here for a week. I would like to make a special thank you note to the FabHotels representative, Mr. Harsh Yadav. He helped me a lot in finalising this property, and also helped me in resolving any concerns that I came across.

Bed sheet was not clean and 2 beds/matress were joint together due to which sleep was bit uncomfortable. Rest everything was great

Unclean room and no other facility as per showing at site, fake details display by FAB, need to improve service and hotels condition are very bad solo traveler, all room ready for couples

Rooms were not clean, they gave a small room without TV, there is no lock and staff was rude, had to move to reception multiple times just to change sheets which were dirty, which they did not change Even after multiple requests, room allocated was not clean covered with cigarettes, dirty dustbin, and fan very dirty which we didn't feel like using,terrible experience wouldn't recommend this to anyone.

i haven't checked in checkin was denied at 2 hotels saying 2k extra i have to pay hotels have issue with fab pring policy, already ur agent told me that refund initiated kindly do the needful on priority , u shifted the booking to 2nd hotel they also denied saying no checkin till 12:30 and if checkin then extra money will be needed ur agent was on call, my 3.5 hours got wasted then ur agent picked the call all of u putted my call on hold , if i don't got the full refund plus extra money for the inconveniemce from side surely i will take u guys to the court , i came pune for interview because of u all i reached there 2.5 hours late, every call is recorded on my phone , if possible u guys should give me a call and discuss on this issue on my no. 9926628480 or mail shivanshubarua55@gmail.com

Very bad experience

Staff was very rude. They hadn't gava one water bottle as complimentary. They charged me 30/- for the water bottle. AC was not working in room when I complained this they started speaking me rudely.

I had the worst experience. I’ve booked it through fab hotels customer service, they gave me for 950/- per night and I have booked it for 2 nights, while booking I told them I need early checking from 6:30AM and I might extend on daily basis, they told me for early checkin it’s 400/- but it’s negotiable at hotel, and if I want to extend they will give it for same price 950/-. Once I arrived they first say only 1 room is available as they haven’t been informed or was aware that I advanced booked early check in, they gave me a room which door lock is not working, there was no handle to open it and then in cupboards there are previous customers or someone else left overs which they didn’t clean, bathroom is dirty, room is dirty, when asked they said at 11AM they will change me to a nice room and I can stay in this room meanwhile as there are none available, so I adjusted. Then they didn’t move, I spoke to customer service, then they arranged me into a different room for which charging points are not working, no AC remote- when asked they said one of the old customer has stolen it and they didn’t get it after that and it’s like this for 5 other rooms, bathroom is dirty, I asked them to clean but still it’s dirty, I again spoke to customer service they first said they will change me to a different fab hotel or refund me but later they said area manager and hotel owner didn’t agree for refund and they won’t move me to a different hotel as well, they asked me to send pictures and I did but no response. Later hotel owner started shouting at me, that why u complaining and sending pictures to company, I’m getting calls, no one stays here has problem except you like that, I showed him all the things I was having issue and bathroom door doesn’t close well, it just opens automatically, I mean it will stay open. They then changed me to a different room saying they won’t refund me and also I have to pay 1k for early checkin, I told them I have proof I have advanced booked it for 400rs, they didn’t agree. After they changed me to a 3rd room, I again was disappointed it’s not good but I was getting late for office so I had to stay in. Later 2 nights I went to extend for 1 more night as i didn’t find time to find another hotel as i was so busy, they asked me to pay 1500/- per night, when i told them that customer service had agreed to extend on same price of 950/- they said u talk to them and they will let them know and they said they won’t agree, so customer service will move u to a different hotel within the agreed price, I understood he was treating me like that because of the complaint I did. Later I checked in fab hotels website and booking.com, it was quoting 1k per night for the same days he said they will charge 1500/- as its weekend and weekdays they charge 1300/-. I was so frustrated and decided to check out and go to a different hotel. Also amenities mentioned lift but there is no lift, and even staff didn’t help us in assisting with luggage, we had to take luggage by ourself by stairs and it was very heavy, I specifically booked lift one and confirmed with customer service before booking so there is lift facility. WiFi is worst as well, it takes more than 30mins to install a app, if I want to browse something it won’t even load, it’s just worst. I had to work from hotel so I chose wifi facility hotel and customer service confirmed WiFi is very good, firstly they didn’t tell me wifi password and then later when I asked them they gave details and like I said it’s worst. Customer service someone called me for feedback on stay, I was telling them all of these but they didn’t care and just asked my room number and said they will note we service issue that’s it, they didn’t even try to listen what i was saying. I have attached pictures as proof, please don’t believe pictures from Google, it won’t look like that at all. It’s like the worst.