Being a hotelier by profession, I know the hotel operations in detail. I am glad that I chose this property. The facilities were great and service was great too.

Everything was just great. Checkin experience, the room, the staff was very polite and helpful.

the food is really nice with a lot of variety, the ambience is good, the service excellent and overall hard to fault

Overall, had a pleasant and comfortable stay. Looking forward to staying here again.

We stayed here to attend marriage in family on 17th April 2018 and were impressed with Front desk team who go out of way to extend help. Well maintained rooms and nice spread for breakfast. We certainly would like to stay again during our next trip.

I stayed at FabHotel Gulshan Grand for 2 days. While the location was convenient — with easy access to public transport and just a 20-minute walk to the Gateway of India — there were several downsides that made the stay less comfortable. What I liked: Friendly and helpful staff. Clean toilet. Good connectivity and location. What I didn’t like: The room and veranda were very small and felt congested. Only one bottle of water was provided for the entire 2-day stay. The hotel is on the second floor, and the staircase leading up was extremely dirty. No proper ventilation in the room, only AC airflow. There were rats running above the ceiling, and the staff said they were on the terrace. Overall, the stay felt overpriced for the facilities offered.

Wrost experience don't go in this hotel No service no hygiene staff is illiterate Chek in time is 12 and my 3 rooms gives me at 4 pm no service is good and staff is bogas

UNCLEAN HOTEL AND IRRESPONSIVE STAFF. FAB express feels like a scam We booked this hotel through fab and paid a booking amount. We were shared some photos on what's app that looked good. When we reach the place, the hotel was on building on the 3rd floor and the first two floors were empty and smelled bad. The hotel staff were neither responding to our questions on safety responsibly not were the rooms clean and ready. What was not shocking the rooms shown to us was not the rooms shown in the photo and were super dingy and unclean. When asked questions the hotel blames fab and fab did not respond to our queries. Very irresponsible from both parties. Would recommend you to be very careful before booking this place especially if your with family. I have yet to return a refund as well. Update Adding folks I talked too and who later did not respond. 1) Tanisha from saleswhi stopped responding in what's app 2) when I reached FAB customer support, they blames me for not taking photos or complaining before the booking date. When I told them I had to roam around to find a new place they blamed me for loosing money and put me on permanent hold. All of them are complete scamsters. Stay away from FAb all together

Bad service , the hotel is near slum (Dharavi). The room was very very very small and suffocating. Being a female I was in fear due to ambience. I any how survived the night and checked out early in the morning. Moreover the rent was too high.

This was the most unpleasant and terrifying place I've ever been to, completely unsafe for women. I strongly advise against booking with FabHotels. Their customer service is utterly unresponsive, and they have no intention of issuing refunds, even when the problem is completely valid. If you're smart, you'll stay far away from this hotel. But if you end up booking it by mistake, like I did, be prepared for a nightmare because you've essentially been scammed.