LOVELY hotel, very friendly staff who go out of their way to help you.. Very clean, and easy journey from the airport. Thank you!!

staff most courteous, excellent food, excellent clean, very relaxing rooms and wonderful ambiance ,I have travelled manyplaces but nothing like this

The most important part of this experience was the staff. I felt at home.

Best breakfast! Great hotel, new and clean and definitely too good for the price. Staff is friendly

I recently had the pleasure of staying at the Iris Hotel in Pune for two days, and I must say that it was a delightful experience. From the moment I checked in, I was impressed by the warm and courteous staff who made sure I felt welcome throughout my stay. One of the standout features of this hotel was their on-call delivery of food. Whether I was craving a quick snack or a full meal, the hotel's room service was prompt and efficient. The menu offered a variety of options, and the food was delicious and well-prepared. It was convenient, especially after a long day of exploring the city or attending business meetings. The hotel's commitment to cleanliness was evident in every aspect of the property. My room was spotless, and the housekeeping staff did an excellent job of maintaining a clean and tidy environment throughout my stay. This attention to hygiene and sanitation was particularly reassuring, especially during these uncertain times. Additionally, I appreciated the hotel's flexibility when it came to extending my stay. Due to a change in my travel plans, I needed to extend my reservation for an extra night, and the staff was more than accommodating. They quickly arranged for the extension, making the process hassle-free and ensuring that I didn't have to worry about finding alternative accommodation. One of the most appealing aspects of the Iris Hotel was its economic pricing and budget-friendly nature. Despite being a cost-effective option, the hotel did not compromise on comfort or quality. The room amenities were more than sufficient for a comfortable stay, and the overall value for money was excellent. The hotel's location was another advantage. Situated in a convenient area of Pune, I found it easy to access nearby attractions and transportation options. Whether it was exploring the city's cultural sites or attending business meetings, the hotel's location made everything easily accessible. In conclusion, my two-day stay at the Iris Hotel in Pune was a fantastic experience. The on-call food delivery, clean environment, and willingness to accommodate an extension in my stay were commendable features. Moreover, the economic pricing made it an excellent choice for budget-conscious travelers without compromising on comfort or quality. I highly recommend the Iris Hotel for anyone visiting Pune and looking for a pleasant and affordable stay

Opted for early check-in and talked to them last evening Now I'm here at the hotel at 5am and they say there's no room. I'm literally roaming around in the streets till somebody checks out and I can checkin Very bad service from their side Update- They offered me a service room for 2 to 3 hours until somebody checked out so I could sleep there Now I've got my room and it is beautiful The location of the hotel is also very nice plus it's value for money Room service and hotel staff behaviour is also very good You will not feel lonely here and there are restaurants and cafes within 1km so you can walk Also, they allow Zomato people to come to the door so you don't have to go downstairs Overall, a good stay

In today's day and age, clean sheets and clean pillow cases should be the bare minimum expectation when staying at any hotel and it is a woeful display of poor service when these simple attributes become a secondary consideration.. Whilst this hotel had the location convenience I required for the work I needed to do, it was not a place I wanted to race back to at the end of the day.. Dirty walls, inadequate bathroom facilities hard mattress should not be the norm no matter what the cost. Raise your rates and fix the issues is my advice as you are doing yourself and potential future customers a disservice if you dont..

The room was adequately equipped with good pevels of hygiene and natural lighting. The linen was clean and there wasn't any unpleasant odour in the room. The service staff also got an urgent laundry order fulfilled, which I highly appreciate. The billing and check in experience was not the best. I got the message from the travel platform that the staff did not even check me in. I felt this to be some kind of scam, which is why I did not pay on the payment gateway the staff showed me and made the payment on the travel platform's page instead.

Don’t stay here. They steal your stuff and the manager doesn’t support or help.

It's a shabby hotel with bad management. They didn't even bother to change the bed shits they were grey with someone's public hair on it! Filfy! I don't recommend it. There are better options around.