Rude staff & purely unacceptable behavior. At the time of check-in, when I entered the hotel, I politely informed the receptionist that I had a booking. He replied that the phone was not with him and went to another room, returned with the phone, briefly looked at it, and said there was no booking. I told him that the booking was under the name , that it was made yesterday, and that I had already paid half the amount as an advance. Without even properly checking or scrolling on his phone, he again denied the booking. I calmly showed him my confirmed booking on my phone, but he still refused to acknowledge it. When I said that I would call FabHotel customer support, he suddenly said, Yes, the booking is there. Despite this, I was asked to make the remaining payment directly via the QR code at the reception instead of through the app. I wanted to avoid any argument, so I made the payment. After completing all ID formalities, we were given the room keys. Later, when I requested a drinking water bottle, I was told it would cost 20. In all my previous stays at FabHotels, drinking water has always been provided as a basic amenity, and sometimes even hot drinking water was provided upon request. While I do not have any issue paying 20, the attitude and manner of communication were rude and unprofessional. Both I and my partner felt uncomfortable due to the behavior. I have stayed at FabHotels multiple times earlier, but this experience was extremely disappointing. The behavior of the reception staff and the owner was pathetic and unacceptable. Charging extra for basic amenities like drinking water, along with such conduct, seriously affects the brand value of FabHotel, which is otherwise known for quality service. I am reporting this incident because such experiences damage customer trust. If such issues continue, I may reconsider booking through FabHotels in the future and instead use platforms like MakeMyTrip or Booking.com. I strongly request you to look into this matter and take appropriate action.

Bed sheet was not clean and 2 beds/matress were joint together due to which sleep was bit uncomfortable. Rest everything was great

Not a 3star hotel it's just a couple's lodge Many usable condoms & vodak Bottles Many points Cigarette Ash very bad experience never booking any hotel via Fab Hotels....

Parking not available

Rooms were not clean, they gave a small room without TV, there is no lock and staff was rude, had to move to reception multiple times just to change sheets which were dirty, which they did not change Even after multiple requests, room allocated was not clean covered with cigarettes, dirty dustbin, and fan very dirty which we didn't feel like using,terrible experience wouldn't recommend this to anyone.

Its completely wastage of Money.

Worst experience of my life Fab hotels showcased how low the service standards can go and what are different ways to scam people. Hotel gargi galaxe which was given as the last minute replacement had no hygine,no cleanliness,no service standard. Patheticccc.......i am so disappointed Lesson learnrd fab hotel franchieee sucks

Very bad experience

I booked this hotel through FabHotels, but upon arrival they demanded extra charges and took 3060 minutes to resolve the issue. The room I was given was in terrible condition. Most lights didnt work, and fixing them took another hour, leaving only one functional light. There was **no bathroom attached to the room**. The only available bathroom was a common one outside, and it was dirty. The toilet, buckets, and bedsheets were all unclean, and overall hygiene was very poor. I stayed only because I needed a place to keep my luggage and sleep, and didnt have time to find another option. I strongly recommend **not** booking this hotel.