Dear Sir/Madam, I have been having issues with my last booking and have been trying to call the numbers provided but it is talking me to automated system and not able to speak to any of your representatives. Kindly arrange to call back ASAP or provide a number to call and speak to your representatives ASAP. I had booked a room with breakfast and I was charged extra for the breakfast. Upon reaching hotel, they said they will arrange from outside. Next morning, I had to do multiple follow ups to get some breakfast and they provided very limited (not sufficient for 1 person also), no mention option, cold 2 sip tea and basic and t cold breakfast. Initially, they provided for only 1 person and after a strong follow up they provided another plate which again was cold/small quantity. You have charged very reasonable amount for breakfast and atleast some reasonable service and options should be there. I would like you to refund my breakfast charges. Please assist. Regards Dear Sir/Madam, I have been having issues with my last booking and have been trying to call the numbers provided but it is talking me to automated system and not able to speak to any of your representatives. Kindly arrange to call back ASAP or provide a number to call and speak to your representatives ASAP. I had booked a room with breakfast and I was charged extra for the breakfast. Upon reaching hotel, they said they will arrange from outside. Next morning, I had to do multiple follow ups to get some breakfast and they provided very limited (not sufficient for 1 person also), no mention option, cold 2 sip tea and basic and t cold breakfast. Initially, they provided for only 1 person and after a strong follow up they provided another plate which again was cold/small quantity. You have charged very reasonable amount for breakfast and atleast some reasonable service and options should be there. I would like you to refund my breakfast charges. Please assist. Regards

I entered the hotel and request for early check in and the staff allowed . Nice stay and next to hotel metro station and Shivajinagar railway station. Great. Stay.

Hotel is in good location. Staff was customer friendly and very helpful. Rooms were cleaned and spacious.

Best breakfast! Great hotel, new and clean and definitely too good for the price. Staff is friendly

The Breakfast was elaborate and healthy. the room was big n comfy, the staff was very professional and cooperative

Received a wonderful service. The personal attention, the great breakfast was good.Great experience !!

Very Nice & clean property, with a lavish breakfast & that too value for money

There is cockroches in room. Bedsheets are dirty. Pillow cover are torn. Washroom sink pipr is leak, comod seat was broken. No towel provided. Even after informing they did not clean the room.

The lobby on all floors and the staircases are filthy, unclean with cigarette butts all over the place. The AC unit was dripping water on the TV. The towels were torn. Impair soft a suite room and the hotel staff gave us a smaller room and created a ruckus and were unwilling to reduce the amount to be charged on this account. When I threatened to call the police, they agreed to a partial refund

Staff was rude just because I booked online. He insisted on checkout at the exact time, not even allowing 5 extra minutes.