Good hotel, close to US consulate. Clean rooms, clean toilet,nice bed with many pillows, good thick blanket. Have good AC, TV, cupboard, working table, chair,two water bottles per day, long mirror.

Very nice location and good luck good staff and maneger

Amazing hotel first time I have got very clean and tidy room perfect location and to be honest it's budget friendly and I can say very good for couples and solo traveller. Staff very friendly and professional yes property has few damage with regards to maintanence but you will get fresh clean bed sheet and towels. And good thing is very close to phionex mall just 10 min walks. Once again Thank you Team.

I booked from Goibibo and i have to wait coz booking was not showing in hotel staff application

I have stayed with Fab Hotels before in other cities but sorry to say this was a disastrous experience. I checked in in the night and got a room on the ground floor. Till late night, the staff kept making so much noise including banging doors. I thought this was bad. Next morning turned out to be even worse. Around 1 pm, we were asked to come out of our rooms immediately. Not even 2 minutes were given as the BMC people have come. We were asked to keep our luggage inside our rooms. We were totally left in confusion as to what was happening and were assured that things would be over in 2 minutes. We all went out of the hotel and, to our shock and horror, saw that the BMC people were demolishing a part of the hotel. First they demolished a room on the ground floor then they went up to do the same on the first floor. We were still assured that we didn't have to worry and that it would all be over in 15 minutes or so. Families with kids, elderly people, couples, even foreigners - all of us were standing and waiting outside to comprehend the situation. Finally after nearly an hour of constantly asking them to clarify everything, we were told to go and pack our luggage and that they would shift us to another hotel. We all made it clear that we wouldn't pay an extra penny in the other hotel, which they thankfully listened. Packing was such a difficult experience as the electricity was cut off because of the situation and the whole hotel was left dark. Had to use my mobile torch to pack somehow. Was happy to leave the place. Yes, we were ultimately moved for which I am grateful but that one hour of total shock and confusion no guest would appreciate. The entire experience was unsavoury and inconvenient for us. These things don't happen out of the blue. If they had got notice from the BMC, why did they then take so many bookings?

My experience at this property was extremely disappointing and completely unacceptable. Initially, we were given a very small room. After entering, we found a centipede (kankhajura) in the room. The staff removed it, but while we were sitting there, flying insects started coming into the room. Only after we complained again were we shifted to another room. The second room was also in terrible condition. I personally saw a staff member using the same toilet-cleaning brush to clean the washbasin, which is completely unhygienic and unacceptable. The room had water leaking everywhere, the floor was wet, the bedsheets were dirty, the towels were filthy, and even the blanket cover was torn. On top of that, there was no proper water available for bathing, which caused us a lot of inconvenience. Considering the extremely poor hygiene, unacceptable room conditions, and overall unpleasant experience, I request a full refund of the amount I paid for this booking. The services provided were far below the standards promised by FabHotels, and I do not believe I should be charged for such an experience.

Terrible experience Manager of unsound mind we did not satyed at the hotel and also tried to complain but there was no results

Worst experience ever

Extremely Disappointed – No Support for Medical Patients and Misleading Information I had a deeply disappointing experience at Fab Grand Heritage Hotel BKC. After a long and tiring journey, we requested early check-in—something that was clearly confirmed by Fab Hotels beforehand, along with assurance that a ground-floor room would be available. Upon arrival, not only was early check-in refused despite our willingness to pay for it, but we were also told there were no rooms on the ground floor. The only available room was on the second floor, which was simply not an option due to medical reasons. What's worse is the complete lack of empathy shown by the staff. Rather than assisting, they were argumentative, dismissive, and spoke in a loud, disrespectful tone. It was heartbreaking to see that even though the medical condition of the guest was visibly apparent, there was no attempt to help or accommodate. There was no compassion, no humanity. India is growing fast economically and culturally, but basic human values like empathy and support—especially for female senior citizens and medical patients—seem to be missing in places like this. It's upsetting to think that in a country known for its hospitality, guests in pain are treated this way. We have a lot to learn from developed countries where care, kindness, and even love for animals are prioritized far more than what we experienced here for human. I would not recommend this hotel to anyone, especially those traveling with elderly or ailing family members. A place that cannot show basic human decency is not worth staying at.