Hotel location was nice and surroundings was very clam and clean. Varieties of food stalls will be available nearby this hotel and walkable distance for the Pune metro station as well as Pune railway station.

Overall, my stay at the hotel was good, and most of the staff members were polite and helpful, except for one lady at the reception whose behavior was extremely rude and arrogant. There were several unpleasant incidents with her, but I would like to highlight one in particular: I had ordered food from outside and requested utensils from the reception. When I spoke to this lady, she told me there were no utensils available as the hotel was fully booked. I politely said I could wait 10–15 minutes, but she arrogantly replied that she could not manage and could not provide me with any. When I asked what I should do, she dismissively said she didn’t know and couldn’t do anything, even adding that she herself eats food with her hands and chapati, implying I should do the same. Such an attitude was extremely unprofessional and left me disappointed. While the overall stay and service from other staff were very good, this particular individual’s behavior made the experience unpleasant.

"AVOID AT ALL COSTS. This was an utterly horrific and unhygienic experience. The room had a persistent foul odor, and the washroom was infested with worms and visibly filthy. The hotel is nowhere near the "luxury" they advertise and is a complete rip-off. To make matters worse, they charged 100 for a miserable breakfast that took from road side which costs you 30 on the street. Customer support was completely unhelpful. Save your money and book elsewhere; you will regret staying here."

Terrible experience at saraswati I want my refund. I have booked my room at fab hotel sairaj narhe pune your employees rahul told me due to some issues hotel is not accepting any check in at 12th and shifted us to another place no lift was provided. I was travelling with my family. Worst service and response from fab hotel.

Worst experience. Rooms are not as showin in the images. Reception staff is highly rude. They are having some commission related argument with FABexpress and customer's are the victim here. Regarding rooms and cleanliness, there were bed bugs...washrooms were filthy. We had to ask for the room change because of bed bugs. Not recommended

You are making fool to customers by taking extra service charges. the same you are not mentioning in invoice also. no any other hotel booking company takes such type of service charge. this is cheating with customer. i had paid extra 273 rupees. i want that money as refund to me.

I have a terrible experience of hotel gargi deluxe . They have charged extra 1700 /- rs inspite of informing them to modify my booking and cancel my booking for one day. The hotel staff as well as the executive from fab hotels are adamant on charging the amount . I have requested them many times that I have checked out and modify and cancel my booking for one day . No one is listening and I have been charged the full amount . Rooms are dirty with cockroachs and mosquito there are no cleaning as well . I will not suggest to book this property . Kindly note . If in future they return my amount then i will think to visit again . Very bad experience at my end .

There is no way i can give this even 1 star , bedsheets were torn , human hair all over the bed ,bed bugs and unclean floor. This should place should not not be called as hotel , pathetic stay , i checked out at 10:00 Pm , due to bed bugs issue,

I booked by MMT. During booking it was mentioned that free complementary breakfast. But, during booking charged ~900/- rupees for 2 persons for 3 days. This doesn’t include kids. In the breakfast the hotel served 4 idlis first day. So I didn’t ordered any breakfast next day onwards and complained to MMT to refund the breakfast amount. After staying for three days surprised that how was the hotel tagged as MMT’s value hotel with very good rating? Worst hotel I ever seen in this budget.

Breakfast not ready on time No breakfast manu Not countable charges Extra charges AC not working Unqualified staff