Dear Sir/Madam, I have been having issues with my last booking and have been trying to call the numbers provided but it is talking me to automated system and not able to speak to any of your representatives. Kindly arrange to call back ASAP or provide a number to call and speak to your representatives ASAP. I had booked a room with breakfast and I was charged extra for the breakfast. Upon reaching hotel, they said they will arrange from outside. Next morning, I had to do multiple follow ups to get some breakfast and they provided very limited (not sufficient for 1 person also), no mention option, cold 2 sip tea and basic and t cold breakfast. Initially, they provided for only 1 person and after a strong follow up they provided another plate which again was cold/small quantity. You have charged very reasonable amount for breakfast and atleast some reasonable service and options should be there. I would like you to refund my breakfast charges. Please assist. Regards Dear Sir/Madam, I have been having issues with my last booking and have been trying to call the numbers provided but it is talking me to automated system and not able to speak to any of your representatives. Kindly arrange to call back ASAP or provide a number to call and speak to your representatives ASAP. I had booked a room with breakfast and I was charged extra for the breakfast. Upon reaching hotel, they said they will arrange from outside. Next morning, I had to do multiple follow ups to get some breakfast and they provided very limited (not sufficient for 1 person also), no mention option, cold 2 sip tea and basic and t cold breakfast. Initially, they provided for only 1 person and after a strong follow up they provided another plate which again was cold/small quantity. You have charged very reasonable amount for breakfast and atleast some reasonable service and options should be there. I would like you to refund my breakfast charges. Please assist. Regards

I entered the hotel and request for early check in and the staff allowed . Nice stay and next to hotel metro station and Shivajinagar railway station. Great. Stay.

Hotel + staff were amazing. Staff were very helpful. Beds were extremely comfortable, as was the bath.

The room was absolutely gorgeous. The staff very helpful

The service and staff at the restaurant for breakfast

Friendly staff from front desk to housekeeping , attentive and polite

The staff were very polite, warm and willing to please.

I am very disappointed because of the wrong information passed to me at the time of making reservation. The reservation agent told us that if you add the breakfast it will be 2000/- per night. We agreed but at the time of check in the hotel informed that there is no restaurant in the hotel. We have paid extra 200/- for the breakfast and it was wrong information.This issue is not yet solved. I want a refund.

Very worst experience in this hotel. Not recommended to any one

Staff was rude just because I booked online. He insisted on checkout at the exact time, not even allowing 5 extra minutes.