Everything was perfect.. polite staff.. hygeine place.. specially washrooms

Rooms are good, property location is also very good. But the staff is very non cooperative. I had to get down to the reception area to collect food because they denied the delivery person to the room and they also didn't deliver the food to the room. I had to wait for like 15 mins before checkin when the booking was already upgraded due to closure of the property booked earlier. There is no sync and update on portal whether the property is open or not. Dwarka and Mahipalpur properties are almost closed due to licensing issues and the portal has no update regarding this. So please call the property after booking.

I am going to write good negative review on google as well. This hotel appears nice from outside but very poor inside. This is my second stay here. Assuming first time I was put up in a basement with moving glass door. Unsafe. This time I tried first floor. The bathroom fixtures are old, the staff behaviour is rude. Bloody at 45c heat your receptionist says we cannot provide RO water, only you can purchase. When you purchase you get chilled water but complimentary water bottle is at room temperature! When I ask the other person at reception later for RO, he was good said sir we do provide very sheepishly as if owner will punish. I am a believer of sustainable living and reuse my own bottles or whenever I could and this is the first time in any Hotel I was pushed to purchase. Basement fixtures were leaking too last time. Pathetic.

They have provided a room in basement and there was no mobile network, dampness/seepage odour, Fan was noisy and when I asked staff to change my room they were not helping in that. And when I contacted Fabhotels customer care they were worst than hotel staff no solution provided by them, showed bad behavior and he was saying I should talk to Airtel that why I am not getting network in hotel basement, seriously pathetic. when I booked the hotel directly from Fab hotel the representative told me I will get good clean room, clean towels and detail kit but nothing was available and later nobody helped. Then in the end I paid extra money to staff and got a premium room and that room was also not premium but better than previous one.

worst hotel, worst rooms,worst service,worst staff

The rooms were not clean ...I had booked online room with breakfast but they did not serve it and asked us to pay extra...ants were coming no cleanliness...for every small thing they demand extra money... location is also inside u won't get easily cab auto u have to book online... service wasn't there at all

Poor experience, room was not clean, did not met expectations.

Think 100 times before booking from Fab Hotel and RR Residency I booked this Hotel from Fab Hotels (Person Name-Shyam) for my team, he booked it with Free breakfast. At the time of check when one my teammate they denied for checkin and told to increase fair. Later after 10 calls, Fab Hotel increase fair from there side. At evening at the time of checkin they told to pay full amount. I tried calling Shyam but he didn't responded. Then I called Fab support and they also told to pay full amount then only they allowed and also free breakfast was not considered. I emailed couple of time and said it is resolved but it wasn't. I talked to hotel owner and he said Shyam booked his hotel without his concent on fair and he has to trouble guest by not allowing checkin because he need more money for the room. In hotel room also Gyser was not working and water was not there in morning when we need to ready for office. Very disappointed with Fab Hotel service, RR hotel and worst part and worst person is Shyam who created all this mess and not answering calls. I wont recommand this Fab Hotels and RR Hotel to anybody. Worst experience

Worst ever experience, absolutely pathetic behavior from the staff. Breakfast is served at 8 am. Evenif something is ready early, they will not serve you. I booked this hotel for 14 days, only got breakfast on time on 13th day. Fabhotel management is pathetic on service. I called to complain, but nothing improved, no one contacted me back. They should remove the word 'Hospitality' from their name, because a local dhaba serves better hospitality. I was informed that if I have booked the room for 14 days, I will be provided room accessories like dental kit only on the first day. I left their premises hungry in the morning even if I had paid for breakfast. No one should ever stay here.