FabHotel RR Residency

Cockroaches in the entire room, badly infested with pests

I was really happy with the hotel room. it was one of my best hotel room which i have stayed.

Absolutely horrible experience – stay away! i stayed here for just a day and it was a complete nightmare. the service and condition of the hotel were beyond pathetic. right from the start, the experience was a mess. the hotel owner at the reception was extremely rude and refused to let me check in just because i had booked the room at a discounted price. they insisted that i sort it out myself with the booking partner, completely washing their hands off the situation. i was left standing at the reception, tired and frustrated, wasting 1.5 hours trying to fix something that wasn’t even my fault. once i finally got into the room, things only got worse. there were no slippers, no soap, and the first thing i saw were bugs crawling on the floor. i immediately complained, but no one came to help. i even went down to the reception to request a room change or at least some kind of pest control, but again – absolutely no action was taken. this hotel is a joke. the staff clearly doesn’t care, the cleanliness is non-existent, and the management is just plain awful. save yourself the trouble – do not book this place, even if it looks like a good deal. it’s not worth the headache.

Staff could not have done more for us