I had a great experience at Impact Hotel. The guard's behavior was excellent, and the waiter rakesh kumar service and behavior were also top-notch. I would definitely recommend this hotel."

I would always suggest you to book this property, because its really worth to stay here , everything was upto mark

Excellent service provided by the hotel staff. Especially the staff from 24/7 where we had our lunch & dinner we had excellent food with an excellent service. Me and family really liked the hotel, the rooms were well maintained with comfy beds. Will recommend my friends to stay here if they are visiting here

The worstest experience ever i never book fab hotel again in my life and the fab hotel customer support gives me too much tension the worst app fab hotel the worst decision in my life is to book a hotel from fab hotels

Well the hotel was filles with local gangs and couples. The first impression was so bizzare, i did not stay despite paying the full amount. Could have stayed if I was alone or with friends but its a big no with family.

I am not satisfied with the property as they do not have the board of the fab hotel and the room was smelling so bad, food quality and taste is very bad. Service is also bad for this...I would not suggest it for anyone for this property.

Very bad

Rooms were very small, and the bedsheet, blanket given to me was very dirty. Location is somehow good but the staff behaviour was rude. Upon arrival I had to wait for 20 min as told there was price difference. Intercom was not working.

This is the issue regarding my booking @ fab hotel impact as i went there they denied me to provide the room as the say said no room is available but i maid my booking confirmed 1 month before when i reach at the hotel they denied me by saying that no room is vacant they sell their rooms in higher price to the customer they denied me and dont provide me the room. They are saying false that they provide me the room . As i have mentioned earlier that i paid my booking partial and making confirm even then also they have not provided me the room . They were saying me to stay at very poor class hotel at same price very bad hotel even no ac were working they does not provided me the room . And i have to stay at other hotel and i paid there even i made booking 1 month earlier . Only issue is that kindly provide me the money which i paid partially to make my booking confirm. They are saying wrong that they provided me the room. Totallly bad response from fab . I did not except this from fab hotel. Employee at fab hotel impact were selling room at very higher price in black to other guest. And guest who made booking earlier they denied to provide them a room . Kindly refund my money back which i paid it to make my booking confirm..

I am writing to formally raise a complaint regarding an unpleasant experience at your partner property, Hotel Impact, located at C.P. 160, Viraj Khand-4, Gomti Nagar, Lucknow, 226010. I had a confirmed booking for 27th December 2024, under the name Dileep Verma, with Booking ID WQGTE8. However, upon arrival, I was denied check-in by the hotel staff. To make matters worse, they demanded an additional payment for the booking despite my confirmed reservation and prior payment through your platform. This behavior is entirely unprofessional and unacceptable. As a loyal customer, I trust Fab Hotels to ensure smooth and hassle-free stays, but this incident has caused significant inconvenience and frustration. I request your immediate action on the following: 1. An explanation for the denial of check-in and the demand for additional payment. 2. A full refund or compensation for the inconvenience caused. 3. Assurance that strict measures will be taken to address such unethical practices by your partner hotels. Please find attached a copy of my booking confirmation for your reference. I urge you to resolve this issue at the earliest and restore my trust in Fab Hotels.