FabHotel Impact

1) room cleaning very bad. 2) bedsheets are dirty 3) small instant geyser for hot water was not working in most of rooms and with small geyser you can't take bath. 4) entry to hotel is worst. no ramp facility. 5) no room service boys are available 6) only one small single lift available for 3 floor building. 7) no restaurant facility. worst rooms. we booked 13 rooms thinking that fab hotels are having good hotels tie up . but we ended in worst hotel's. next time now we may not book through fab hotel. thank you for worst services.

Worst experience at fab impact hotel, lucknow location - very remote no restaurant at the hotel . they don't provide a kettle in the room also. no restaurants nearby as it is in a remote location room service - pathetic they don't provide towels, pillows and toiletries we had to use our own towels and manage without pillows the person at room service refuses right away when we ask the worst experience i have ever had in any hotel

I am writing to formally raise a complaint regarding an unpleasant experience at your partner property, hotel impact, located at c.p. 160, viraj khand-4, gomti nagar, lucknow, 226010. i had a confirmed booking for 27th december 2024, under the name dileep verma, with booking id wqgte8. however, upon arrival, i was denied check-in by the hotel staff. to make matters worse, they demanded an additional payment for the booking despite my confirmed reservation and prior payment through your platform. this behavior is entirely unprofessional and unacceptable. as a loyal customer, i trust fab hotels to ensure smooth and hassle-free stays, but this incident has caused significant inconvenience and frustration. i request your immediate action on the following: 1. an explanation for the denial of check-in and the demand for additional payment. 2. a full refund or compensation for the inconvenience caused. 3. assurance that strict measures will be taken to address such unethical practices by your partner hotels. please find attached a copy of my booking confirmation for your reference. i urge you to resolve this issue at the earliest and restore my trust in fab hotels.

Bath room, service, staff are very helpful.

Can't say if i really felt anything bad. my experience was superb. awesome food and very quick room service. everything was too good. staff was very supportive and cooperative.

The lady at reception was very polite and professional