The hotel was very comfortable and the staff was excellent. Javed Ji checked us in, and it went very smoothly. He was very polite and everything was excellent overall. The staff was also very good, the location was good, and the hygiene was maintained properly.

Great place to stay! Clean, great location, and very easy to check in

I'm happy with the hotel but not with the Fab company

Room was good but no hand towel, no foot towel. Even the tv was not working inspite 2 time reminder.

eˆ‰ i usually review everything as positively as possible but this place really isna€™t a good fit for foreign travelers at all. the room was more or less clean, but full of tiny flying bugs. the sheets werena€™t really that clean (lots of dead tiny bugs) and the bathroom smelled a bit like sewage (closing the door made it ok in the room, but it wasna€™t really optimal). the night staff spoke no english and were very rude to us when we arrived late (after calling ahead in the afternoon to confirm it was ok to arrive late). they didna€™t want to let us in the gate from the road because they couldna€™t find our booking number (???) and the street was dark and full of stray dogs (1:30 am). the included breakfast was not continental! if you dona€™t want an indian breakfast, there are a few options on a list, but in the end, all they actually had on hand from their menu was a tiny bowl of cornflakes... ita€™s not worth getting up for. also no one understood anything we asked so it was really hard to order. the staff is very very very literal - they wanted us to check out and pack up and check back in again to stay an extra night. they didna€™t really seem to be able to anticipate what we might be asking (outside of the totally routine things which they did ok on) or even really care all that much. it was a bit frustrating to try to communicate because everyone always seemed upset with us when we asked them questions they couldna€™t understand (except for the day manager who did speak english and was quite nice but not always there). eˆ‡ close to train station. the day gate guard was awesome and friendly and helped with our uber. day manager was nice and spoke english.

Hotel trA¨s moyen du point de vue des prestations pour le prix. A mon arrivA©e on m'a soulignA© que les chambres avec petit balcon, tout en bambou (des photos) A©taient toutes occupA©es. On m'a proposA© une chambre au rez de chaussA©e, trA¨s sombre, sentant le moisie. J'ai refusA©. Alors on m'a attribuA© une chambre au 3A¨me A©tage (loin des bambous), avec du bois A  l'intA©rieur, jolie et lumineuse au premier abord. Seulement une A©norme averse a A©clatA© et la chambre a A©tA© inondA©e en 5 minutes. A la suite de cela, on m'a reproposA© une autre chambre prA¨s des cuisines, sans fenetre. Que j'ai refusA©e, car pour le prix je souhaitais pouvoir aA©rer ma chambre et dormir dans le calme. Alors, menaA§ant de partir (et en ayant sincA¨rement la volontA©), le manager a comme par miracle trouvA© les clA©s d'une chambre en bambou avec balcon. Je l'ai acceptA©. Le reste du sA©jour s'est plutA´t bien dA©roulA©. Le personnel est gentil. ProblA¨me dans la salle de bain : de l'A©lectricitA© dans l'eau : SUPER DANGEREUX Le bruit : l'hotel A©tant prA¨s de la gare, on entend le bruit des trains qui arrivent et repartent en continu. Ce n'est pas un endroit calme comme les photos pourraient laisser suggA©rer. La nourriture est trA¨s moyenne. Je suis tombA©e malade. Et au check-out, en me voyant trA¨s affaiblie, le manager a acceptA© d'appeler un tuktuk pour que je sois amenA©e A  l'hA´pital pour voir un mA©decin. J'ai apprA©ciA© le geste. En rA©sumA©, je ne recommande pas cet hotel qui fait payer un prix que ses chambres ne mA©ritent pas.

Rat/some animal was running in Room fall ceiling side throughout stay and some other disturbing inhuman noises, even some concrete/soil fell down on face while in deep sleep at 2AM and no service like water, towel remote provided, Setup box/wifi not enabled in LCD

I usually don’t leave negative reviews, but my recent stay at FabHotel Prime V Hazratganj was honestly one of the worst hotel experiences I’ve had in a long time. From the start, things just felt off. The room I was given was poorly maintained — dusty furniture, worn-out bedsheets, and a bathroom that didn’t feel clean or cared for. There was no attention to detail, no sense of hospitality. But what really shocked me was the fact that they didn’t even provide a toothbrush and toothpaste. When I asked the staff politely, I was told outright, “We don’t give that here.” No apology, no explanation — just a flat-out refusal. For a hotel that calls itself "Prime", I at least expected basic hygiene items. The location is also quite misleading. Though it says “Hazratganj,” it’s not in the main market area. The surroundings felt shady at night and it was difficult to find proper food or transport nearby. Definitely not ideal for a traveler unfamiliar with the area. As for service, it was completely unprofessional. Staff were unresponsive, housekeeping took forever (if they responded at all), and there was no sense of responsibility from the management. No one seemed interested in making the guest feel welcome or comfortable. Overall, this place felt like it was running on auto-pilot — no cleanliness, no proper amenities, and no customer service. Not recommended at all. I hope the management seriously takes this feedback and improves, because as it stands now, FabHotel Prime V Hazratganj is far from “fab” or “prime.”

I am extremely disappointed with the service, room availability, and location of FabHotel Ashirwad. I had booked this hotel 10 days in advance, and my booking was fully prepaid for the stay from 31st December 12:00 PM to 2nd January 11:00 AM, 2026. However, when I arrived at the hotel for check-in at 9:00 PM on 31st December, after traveling all the way from Delhi to Lucknow, the hotel staff informed me that no room was available. Despite having a confirmed and prepaid booking, they had given my room to someone else. This was extremely shocking and unacceptable. After being denied a room, I contacted customer service. They asked for my PNR number and then kept me on hold for a very long time without any resolution. When I called again, the same process was repeated. The customer care executive spoke to the hotel staff, who again refused to provide me a room, and the FabHotel representative simply said, “OK, no problem,” offering no solution or support. Then after a long hussle they shifted in another Fabhotel which wasn't matching with my booking and service wasn't good. As a result, instead of resting and refreshing after a long journey, I was left wandering late at night, stressed and harassed. This experience was extremely unpleasant, unprofessional, and disappointing. Very poor service. Very bad experience. I would not recommend this hotel or FabHotel services to anyone.