We arrived late at night after a long and exhausting journey, only to be met with one of the worst hotel experiences imaginable. We paid for 2 rooms for 4 adults, yet the manager gave us only one room and expected all of us to adjust. This was completely unacceptable and a clear violation of what we had booked and paid for. The manager was extremely rude, arrogant, and unprofessional. He assured us he would be available throughout the day, but instead shut down the reception, pulled the hotel shutter closed, and disappeared. Getting any assistance was nearly impossible, and whenever he answered the phone, he was dismissive and unhelpful. The room was in a pathetic condition: No telephone/intercom. No towels, soap, or basic washroom amenities. No drinking water, water bottles, or even glasses. Dirty bedsheets and poorly cleaned room. Unhygienic and filthy washroom. The situation became even worse in the morning when the hotel ran out of water completely. There was no water for bathing, washing up, or even basic use. To make matters worse, we had to go out at 5:00 AM searching for drinking water because the hotel couldn't provide even that basic necessity. For a hotel to fail at something as fundamental as providing water to its guests is simply unacceptable. This property should not be listed on any booking platform in its current state. The management seems to have no concern whatsoever for guest comfort, cleanliness, or basic hospitality standards. If MMT, OYO, or FabHotels have any quality control or accountability measures, they should immediately investigate this property and take strict action against both the hotel and its management. This was, without a doubt, the worst hotel experience I have ever had. If there were an option to give zero stars, I would gladly choose it. Save yourself the frustration and avoid this hotel at all costs.

Room is so neat and clean well maintaince dear fab hotels i would appreciate thank you @happy stay

Have to improve neatness in the rooms.. and hospitality is not like as displayed

When I checked in the TV was not functioning so the whole night I couldnt watch TV, but when I inform the next day, no one turned up till next day evening The room was fully infested with cockroaches i by myself had killed around 8 to 10 roaches next day when the Cleaning happened, they didnt even remove the dead. Cockroach and bins were not even cleaned I informed the reception to clean the room and to change the linen as the sheets were torn but the same line was used without changing the same torn Bedsheet was still lying till I checked out, not a good experience

Very disappointing experience at FabHotel Golden Hitech, Hyderabad. I had already paid the full booking amount of 5,244 through FabHotels for a 3-night stay. When my wife and I reached the hotel slightly early, we were asked to pay 500 extra for early check-in, which we still agreed to respectfully. But what happened next was shocking. The hotel owner/staff demanded an additional 237, claiming FabHotels had transferred less money to them. Even after showing my payment confirmation and invoice clearly from the FabHotels app, they continued arguing with me in front of my wife as if I had done something wrong. As a customer, why should I suffer because of internal payment issues between FabHotels and the hotel owner? The behavior was extremely unprofessional, humiliating, and mentally stressful. Instead of feeling welcomed, I felt embarrassed and guilty for even choosing this hotel. Hospitality means making guests feel comfortable and respected not cornering them into arguments over payments already made online. What disappointed me even more was the lack of proper escalation and response from FabHotels support after raising this issue. I genuinely hope no other customer faces this kind of treatment in the future

The receptionist tone of talking is not good ,and they don't provide the amenities that are shown while booking ,and the main door is not good ,it makes noise when we close and open the bathroom door ,the AC is just working and the things are some what damaged ,please maintain every hotels to the same standard,so that I can book without a second thought if I see the brand of fabhotels

Tables, Toilets sheets were broken. Towel bed sheets were dirty.changed room twice but did not felt even anything delux room.

Rooms are not good and they are not cleaning well and building condition is not good with incomplete construction near windows and washrooms are terrible not having locks and water is not going fast at sink area

One of the Worst Stay I have ever had in my Lifetime. No response from the staff early check-in was 800 for 4 hours. The washroom are the worst no water supply door are broken walls are broken Commod was shaby not clean. No room services AC was not working tv channels are provided. No water for drinking and no lashes i would give a 9 Rating and this is not a 3 star but a lodge filthy smell staff chewing Pan paag and Talking to the customer

Washroom was not clean and when we complained, they literally came and cleaned when we were still in the room. They could have just given a different room. But even after cleaning, the washroom looks very dirty. Also there were no bathrroom mat and dust bin in the room... Wr had to go and request them for these things. Bad experience