FabHotel Middleton Desire

Its awsm experience and good pepole and also great service.

I can't praise the housekeeping staff enough for their attention to detail. the room was impeccably clean throughout my stay.

I chose this hotel considering the location and the brand - fab chain of hotels. unfortunately, i see the service is very bad from the staff. inspite calling many times for either water, small issues, etc.; the room service takes 1-2 hrs. while checking out, calling reception to send a person to carry luggage; there was also delay in that. the receptionist simply said there are no people to come and carry luggage although he knew that we are. checking out in sometime. the staff behaviour is very casual and careless. for anything, they say only sorry and do nothing. i haven't expected such worst experience from fab chain of hotels. also, considering the room maintenance, room cleaning, receptionist tells that there are very less staff and cleaning couldn't be done when you say. we will do when we have time. very rude & worst behaviour. room amenities are present but not maintained like lift isn't working properly, wifi connection is repeatedly fluctuating within 5-10 min, the room bed/sofa aren't cleaned properly during checkin. i request fab chain authorities to check this hotel and do some proper audit so that they don't take advantage of being fab chain and providing service of 1-2 stars. this is a complain or feedback i wanted to give to fab.

The hotel's sustainable toiletries and refillable water stations made it easy for me to reduce my plastic usage.

The hotel's commitment to inclusivity was reflected in their diverse staff, creating a welcoming environment.