FabHotel Grand Royal Palms

My stay at this hotel had both positive and challenging aspects. while the room itself was a suite and quite spacious, i was given a room in a separate building about 250 to 300 meters away from the main hotel, which was unexpected. this may not be the case for everyone, but it was my experience. one challenge was the lack of an elevator, which could be inconvenient for guests with heavy luggage. the mini-fridge in the room was not functioning, and there were no bed lamps. additionally, the tv was not working, and the bathroom had drainage issues, causing water to accumulate after a shower. drinking water was not provided in the room, and even at breakfast, a water bottle had to be purchased separately. the breakfast options were somewhat limited, with upma, poha, and bread omelet included, while other items were available at an additional cost. additionally, both breakfast and access to the swimming pool required traveling to the main hotel, which could be inconvenient for some guests. there was also no safe locker in the room to store valuable items, which could be a concern for travelers carrying important belongings. additionally, the room had a connecting balcony, which might not be ideal for newly married couples or guests looking for more privacy. on a positive note, the room had a small mini-kitchen, which was a nice addition, although it lacked cooking equipment. the highlight of my stay was the staff. they were warm, welcoming, and always greeted guests with a smile, which made the experience much better. their hospitality is the reason i am giving this hotel 3 stars. i appreciate their efforts, and with some improvements to the facilities, the overall experience could be much better.

Stayed here at the start of 2025. i had a terrible experience. will never ever stay here again, not even for free. the prices do not justify the room and the service. do not go by the pictures shown on google. the rooms look nothing like that, not even close. the entire corridor was smelling of puke. there were chicken bones at all corners of the walls. the curtain rod in the room was broken, couldn't have had an experience worser than this.

Never checked in, the pics shown in app was totally different from original. very cheap hotel. my booking was for 3 days of which money paid. i didn't stay and complaint to your customer service number but no support. i will send notice soon once free from my work.

This was the worst experience of my entire life. please do not book this hotel. the property is completely different from the photos shown. they don’t even have a proper doormat. when we asked for one, they gave us a towel instead! the wardrobes were broken, and there was no hot water in the morning. you have to always fight with reception people to get things done the room was very dirty, and they didn’t even provide a clean bedsheet. if you have already booked, please cancel and find another property to avoid ruining your entire vacation. although they mentioned that breakfast was included, the kitchen was so dirty that we ended up eating breakfast outside on both days of our stay. i had booked this room for two days, but the experience was unbearable. please think carefully before booking this property.

No toiletries. no blankets. duvet cover was used as bed sheets. 1 towel and 2 pillows for 3 people. extremely noisey. broken furniture. no housekeeping. no lift and no staff to help with the luggage. dirty old rooms with cobwebs. no bedside table or fridge or any table to have food. broken tiles in the swimming pool. my daughter cut her toe because of that. furniture was placed in such a manner that we could only open 1 side of the cupboard. when we arrived we were told the hotel was full and that we didn't have a reservation. the staff who was wearing a cap was very rude and uncooperative and didn't give us a proper explanation. we did get the rooms in the end after so much hassle and having to wait in the heat after travelling all night. even 1 star hotels have better standards. food was left out in the corridor for hours and there were stray cats meowing outside our room which was on the 2nd floor. there was even a dog outside our room on 1 occasion. there was water leaking on the corridor floor. this was the worst experience i've had in the 25 years i have been travelling and it is my first and last experience with fab hotels for sure so u can take back the fab credits as i will never stay at fab hotels and will ensure to tell everyone i know, about my experience. it was the worst hotel ever and the experience was made worse by the uncourteousness and lack of interest of the staff, especially the man wearing the cap. i wouldnt stay even if i was paid to.