FabHotel Serenity

I recently had a very disappointing experience at fabhotel serenity hyderabad , and i feel compelled to share my story to prevent others from facing a similar situation. i was traveling with my elderly parents, both over 65 and with heart conditions, which made our stay particularly challenging. prior to our arrival, i communicated with the sales team and booked a room for three people, specifically requesting a larger, spacious room with an additional bed. i was assured that this would be accommodated, and i was charged accordingly. however, upon our arrival late at night, we were shocked to find that the room was only suitable for two people. it was extremely crampedbarely enough space for even one large suitcase. this was unacceptable, especially considering my parents' age and health concerns. after waiting in the lobby for an exhausting 1.5 hours and making numerous calls to customer care, we were finally offered an additional room. however, by then, the situation had already caused significant stress for my parents and me. ultimately, i decided to check out early the next morning and relocate to another hotel, even though it was far from our intended destination. this experience was not just inconvenient; it was deeply frustrating and concerning for my family's well-being. i sincerely hope that the management takes these issues seriously to avoid putting future guests in such a distressing situation. i cannot recommend based on my experience, and i urge others to consider their options carefully.

Not convincing service or rooms..towel, bathroom, no internet and many other issues makes me give them 2....location is great but this place is worst than many oyo for much cheaper price...wouldn't recommend....

Had a pleasant stay at hotel serenity.most important advantage is it's close proximity to aig hospital. rooms r very basic clean, well maintained , supportive staff.

I had an amazing 3-day stay at fabhotel serenity. the hotel offers luxurious rooms, excellent service, and a peaceful ambiance. the staff was exceptionally friendly and attentive, making the experience even more memorable. highly recommend for anyone seeking a relaxing, high-quality stay. will definitely return!

Whole staff is very supportive and warm, great place to stay. i was there for treatment at aig hospital gachibowli, it was at walking distance from there. i would highly recommend this place if you are in the city for treatment. they even arranged a wheelchair as we needed it.

Wardrobe doors were broken, bed sheets and pillow covers were dirty, flush in the toilet was not functioning properly, geyser never worked, breakfast was served from a roadside food joint. not worth the money charged