FabHotel SR Wakad

It was my first and the last booking that i made from fab hotels, henceforth i wont keep it my options and would never ever suggest any one to book any hotel from fab hotels. would also like to share what had happened to me, for my 10th stay at fabexpress gavoriel wakad pune, i had already communicated to fab executive that i will be arriving early by 6:00 in the morning on 10th due to some medical urgency and need to visit hospital at pune. the executive connected me to the hotel staff ( pawan) who confirmed me that it will be made available with extra cost for which i agreed. now when me and my wife arrived early in the morning i called the hotel staff who didnt picked up my call, afterthat i reached hotel and asked the sleeping staff to please provide me early checkin facility as confirmed, who straight forward declined and asked to go and come after 12:00. after my several requests and arguments he provided a room which wasnt clean and was very dirty. still as i said due to the medical conditions we need to visit hospital by 9:00 and hence have to take the room for freshen up and get ready. after getting in we found that tap water wasnt available and we communicated the staff who then told us to wait for 10-15 mins, we literally waited for 40-45 mins after several follow ups. impatiently i get down and asked whats the problem who then said that pump is not working and hence have called for the tanker which will take another 15-20 mins. now this really hurted and disappointed us and we left with no other option to leave the hotel at that time and take some other hotel for getting ready. after our hospital visit i again came for checkin at around 13:30 and what i found that there was no room and we literally got shocked as if how a booked hotel cant be made available to us despite paid in advance.. this was something we call inhumane and harassing customer to its fullest. i will escalate this experience to social media as well and will assure that no one in my circle/ contacts would ever book any hotel or services from this damn fucking app and site

Seeing the service here, i found it so strange that something like this can happen in a hotel. even if you arrive 1 hour early before the checking time, you will not be given entry even if the rooms are available. and secondly, you cannot enter one child other than your accompanying guest. if every thing has meaning then it has to be paid. we did not get any good response from the staff. i talked to customer care and they told me that rs 300 extra will be charged for early entry when i checked in just 1 hour earlier so that the room was also available or this is why i was staying there because we could do checkout 1 hour early. but we did not get any specific response from the hotel. then i talked to the owner of the hotel or the manager and he said to me quite rudely that rs. 500 at last i will say that my experience is very bad, it is fab hotel of pune. if this review of mine is uploaded on app to main then i would say that you should look for some other hotel.

The overall experience at this hotel exceeded my expectations. i'm already looking forward to my next stay.

The hotel's central location made it easy for me to navigate the city and find my way back without any hassle.

The efficient room service meant that i could enjoy a gourmet meal in the comfort of my own room.

Cockroahs at all over hotel area even in rooms