FabHotel Saltlake Palace

Such a pathetic experience. i have booked the hotel online from booking.com by reviewing the photos uploaded at the site and also the reviews. after reaching out to the destination we found out rooms are so clumsy and ac is damaged, the parts of ac have been attached by tape. even from the room, we got a rotten smell. they suggested another room also, but we found out the same condition in every hotel room. so finally, we cancelled the booking and searched for another one. extremely bad experience in fabhotel. i am not recommending it at all.

The service ,staff and everything was excellent!!hoping to visit the premises again in near future!!

The facilities are good and at par with similar hotels in that category in india.

I had a very disappointing experience during my recent stay, which i had booked specifically for my wife’s norcet exam scheduled on the morning of april 12th, 2025. we checked in on the evening of april 11th around 7:30 pm. after reaching the hotel, we spent about 30 minutes informing our parents and relatives of our safe arrival. later, when we removed the blanket, we were shocked to find multiple dirty spots and a large yellow patch on the bedsheet. i immediately called the receptionist to request a change, but instead of addressing the issue politely, he rudely questioned why i hadn’t reported it earlier. when he came to the room, he dismissed the stains as the laundry person’s fault and not the hotel's responsibility. even when we requested a new bedsheet, he casually said he would check if any extra ones were available, and if not, we would have no choice but to sleep on the dirty bed. eventually, he brought another bedsheet, but that too was stained. when we pointed it out, he told us, “white bedsheets will not always remain white,” implying that we shouldn’t expect cleanliness. his behavior was extremely unprofessional, as if we were staying free of cost. the entire experience was stressful, especially considering the importance of the next day for my wife. this is not the kind of service i’ve ever experienced at fab hotels before. very disappointing and disheartening.

When we requested a new bedsheet, he casually said he would check if any extra ones were available, and if not, we would have no choice but to sleep on the dirty bed. eventually, he brought another bedsheet, but that too was stained. when we pointed it out, he told us, white bedsheets will not always remain white, implying that we shouldnt expect cleanliness. his behavior was extremely unprofessional, as if we were staying free of cost. the entire experience was stressful, especially considering the importance of the next day for my wife. this is not the kind of service ive ever experienced at fab hotels before. very disappointing and disheartening.

I really liked the professional attitude and the personal touch of the staff to make my stay much more comfortablr that id expected.