FabHotel Grand Olive

The rooms were horrible & suffocating (an understatement). bathroom lock was broken, the jet was leaking. there is no communication between the reception and kitchen staff. the staff said that they serve only 1 item for complimentary breakfast (non-negotiable). as opposed to the list in the menu mentioned by the manager. it took kitchen staff 30 mins to take our order. i have stayed in fabhotel franchised places before, and never come across such deproable service and room.

You should ask..what went well? we got stuck in the elevator, the ceiling in the toilet was leaking so we had to change the room, wet towel was provided, the toilet door got jammed at midnight, etc. however, i would appreciate the sporting spirit of the employees who dealt with these problems. the owner must visit the property often and inspect the place so that no undue hardship is caused to the guests.

Dear team, i want to raise a complaint regarding my previous booking. the hotel was very unprofessional, rude and without any basic services. this morning they denied hot drinking water, yesterday i spoke to your customer care representative for complaining about smelly rooms. rooms were dirty and smelly, yesterday night i asked for an extra blanket because the blanket given was not enough but they flatly denied and the staff at reception was very rude and even seem that he was drunk. today morning they denied for complimentary breakfast. what can i say a very very sad and pathetic experience booking this fab hotel. also there was no name of hotel fab olive grand shower not working water leakage in bathroom, dustbins were not clean bed side table was dirty photos attached. kindly process for 50% refund

Super

Comfort , hospitality , rooms....just 2 gud

I recently stayed at this hotel and had a very disappointing experience. the service was the worst i've encountered. no breakfast options at all and only available after 8:45 am since the chef arrives at 8:30 am and what he will give. also complimentary breakfast quantity was only one paratha or puribhaji. only tea was available for free, and you had to pay extra for coffee. they replaced only one towel when asked, otherwise, they did not change the towels. the staff were incredibly rude. the food was overpriced, although the taste and quantity were good. the geyser was not working, which was inconvenient as i was staying during december winter. the hotel seemed to cater mostly to couples seeking privacy, rather than regular guests. there was no bin in the bathroom despite providing tissue paper. the person taking orders in the kitchen behaved as if he was doing us a favor. if you asked for water, they provided tap water in a bisleri bottle, and you had to pay extra for a packed bottle. overall, it was a very unpleasant stay, and i would not recommend this hotel to others. i am forced to give 1 star as there are no option for negative rating. avoid this hotel at any cost.