We had booked a hotel in Goa through the FabHotels website; however, our experience was extremely disappointing and unprofessional. As per our confirmed booking, the hotel owner failed to provide confirmation, and on the very day of our travel, our booking was confirmed and then cancelled multiple times at three different properties. This caused significant inconvenience and mental stress. Due to these repeated last-minute cancellations, we have completely lost trust in the FabHotels platform. There appears to be a complete lack of coordination between the website, its coordinators, and the hotel owners. Customers are left uncertain and vulnerable, and there is a high possibility that even after reaching the destination, one may be informed that no booking exists. This issue was not limited to us alone. At the hotel where we were eventually shifted, we encountered at least three other groups who faced identical last-minute cancellations at check-in time. All of us were redirected to La Pablo Resort. While the staff at La Pablo Resort were cooperative, the resort itself was very basic and far inferior to the originally booked property. Despite paying the amount for a better resort, we were provided with a lower-category accommodation, which is unacceptable. We strongly advise customers to exercise extreme caution while booking hotels through this platform, as there is a serious risk of misrepresentation, inconvenience, and potential financial loss.

All the staffs were very supportive and good. Feel free to check in like your home. I'm greatful to check in to this guest house

Room is very good, staff Ravi is very nice gentleman, room rate's are very cheaper, good location,

Location is very near to the beach. But the rooms and bed required improvement. Moreover geyser was also not working. However, the staff is very good and helpful.

Overall a nice experience. Things can be improved further on room service and security.

Room was not good, on all websites images are shown fake. I want my money back

DISGUSTING HOTEL TOTAL FRAUD NEVER BOOK THIS PLACE This hotel is an absolute fraud and should not be allowed to operate. I paid 4,600 per night for 3 days (30 Dec 2025 to 2 Jan 2026) and received nothing except stress, harassment, and filthy conditions. The room was dirty, unhygienic, and unacceptable. The bed was not prepared, bedsheets were dirty, no towels were provided, and the bathroom had no hot water. There were no tissues, no spray, no basic toiletries, and poor lighting that made the room uncomfortable and unsafe. Trying to contact the reception is pointlessthey never answer calls. When we went to the reception, the staff ignored us and behaved aggressively, showing complete lack of professionalism and basic manners. Breakfast was included in the booking, but the hotel flatly refused to give breakfast. They have only one useless menu option, which they shamelessly call breakfast. During the entire 3-day stay, not even once was the room cleaned, despite repeated requests. The hotel staff simply does not care about guests. This place is NOT SAFE FOR FAMILIES. The environment is shady, poorly managed, and feels unsafe. It looks like unprofessional and questionable activities are running inside this hotel. This is not a hotel it is a money-looting trap. DO NOT BOOK THIS HOTEL UNDER ANY CIRCUMSTANCES. You will waste your money and ruin your stay.

Worst stay ever. Very rude housekeeper, no hot water, AC not working, lights not working, no blackout curtains, no toiletries, bad smell from wardrobe, and extremely cheap uncomfortable mattress. No information about breakfast timing and staff spoke rudely when asked. This hotel is a complete waste of money and does not meet FabHotels standards at all. Avoid this property.

The person named Rajesh at the reception was very rude and showed attitude. The electricity of the entire hotel was not there for more than 2 hours.

I was not given a room the staff told me that they have allotted the room to a prepaid booking, and I had to wait for 30 minutes, and then return back on my holiday, worst worst worst experience